Yeah tried Megger but they are only interested in selling us a new meter and not parts to repair. Typical anti-repair business model.
So yes to your question, I have removed both MOV's as they both appeared damaged and it cleared the issue. The meter appears to be working properly but now without any circuit protection.
These are the components I have identified from this meter and other meters we have in our facility.
Insulation Resistance Side
Mfr. No: V1000LA160BP
Mfr.: Littelfuse
P/N P1000L16
Multimeter Side
Mfr. No: B72220S0110K101
Mfr.: EPCOS / TDK
P/N S20K11
Any suggestions where I can buy 1 of each which could be posted in the mail or locally sourced in Adelaide, Australia?