[thread closed]why TestController software can not find my GPP-4323 power supply

[ali_asadzadeh]

Hi,
My GPP-4323 has no Ethernet option, only USB and RS232, I have connected it with USB to my PC, and I can Detect it with a normal terminal program, like bray terminal, But Test Controller software can not detect and find it, what am I doing wrong?

I can detect and send commands to GPP-4323 with a normal termianl program


The load devices tab of Test controller and it's config, (and yes I have disconnected the bray terminal before testing with Test controller software)


If I check scan serial ports, It would only find COM3 which is another Serial port on my PC motherboard and it would not find COM4 which is the actual GPP-4323 port

[coromonadalix]

you should have posted in the software thread instead of starting a new thread   ....

[ali_asadzadeh]

How can I move it there?

[coromonadalix]

ask some moderators

you have a report fuction on the threads ...

[tautech]

How can I move it there?

You can't.

All things TC are here:
https://www.eevblog.com/forum/testgear/program-that-can-log-from-many-multimeters/

What you can do is Copy/Paste your questions to HKJ into that thread and add a 'thread closed message here and maybe add a link to your TC post should others land here with the same question in years to come.
You can also change/edit the topic name if you please.

[ali_asadzadeh]

I have copy and past the message in this link
https://www.eevblog.com/forum/testgear/program-that-can-log-from-many-multimeters/msg4817441/#msg4817441
And modify the  title with [thread closed]