Hi Steve,
Nothing to offer from me, but I'd also like a copy of the service manual and/or user manual. I have a MJS401D that may be in need of calibration, but otherwise seems to work ok. Do you have access to the user manual? if so, could you share?.
I've tried contacting Neutrik T&M in the UK, but didn't get a reply to my request. There are still a few web links to people providing calibration services for the MJS401D, so they may be able to help with the documentation.
From your description, it sounds as though the CPU board is working ok. Check the ribbon cable between the CPU board and front panel - if you're getting into diag mode, then at least some of the key scanning is working ok?.
Please do share any documents you find, and I'll do the same!.
Regards,
Alex