Products > Test Equipment
New EEVblog BM786 Multimeter
dcac:
--- Quote from: Fungus on November 26, 2020, 08:43:41 am ---
--- Quote from: dcac on November 23, 2020, 03:04:29 pm ---Will a blown 400mA fuse in BM786 be covered by the warranty - if customer claims it was only measuring 590mA when it happened?
--- End quote ---
No.
--- End quote ---
How about then after the third or fourth time it happens within a couple of weeks?
dcac:
--- Quote from: Brumby on November 26, 2020, 08:11:52 am ---
--- Quote from: wizard69 on November 26, 2020, 03:11:59 am ---
--- Quote from: dcac on November 23, 2020, 03:04:29 pm ---Will a blown 400mA fuse in BM786 be covered by the warranty - if customer claims it was only measuring 590mA when it happened?
--- End quote ---
When has a blown fuse ever been covered by a warranty?
--- End quote ---
Quite.
Besides - if the fuse blew, how would they know the current they were measuring? Might have been a steady state 590mA and blew when a transient hit.
--- End quote ---
This customer was measuring the current draw from a battery through a resistor.
Are you saying 590mA is fine as long as you have absolutely zero transients.
AVGresponding:
--- Quote from: dcac on November 26, 2020, 01:52:28 pm ---
--- Quote from: Brumby on November 26, 2020, 08:11:52 am ---
--- Quote from: wizard69 on November 26, 2020, 03:11:59 am ---
--- Quote from: dcac on November 23, 2020, 03:04:29 pm ---Will a blown 400mA fuse in BM786 be covered by the warranty - if customer claims it was only measuring 590mA when it happened?
--- End quote ---
When has a blown fuse ever been covered by a warranty?
--- End quote ---
Quite.
Besides - if the fuse blew, how would they know the current they were measuring? Might have been a steady state 590mA and blew when a transient hit.
--- End quote ---
This customer was measuring the current draw from a battery through a resistor.
Are you saying 590mA is fine as long as you have absolutely zero transients.
--- End quote ---
Arguably, you'd only have a warranty claim if the fuse failed to blow, and the meter or user suffered damage as a result.
EEVblog:
--- Quote from: dcac on November 26, 2020, 01:51:08 pm ---
--- Quote from: Fungus on November 26, 2020, 08:43:41 am ---
--- Quote from: dcac on November 23, 2020, 03:04:29 pm ---Will a blown 400mA fuse in BM786 be covered by the warranty - if customer claims it was only measuring 590mA when it happened?
--- End quote ---
No.
--- End quote ---
How about then after the third or fourth time it happens within a couple of weeks?
--- End quote ---
Then the user who knowingly installed a 400mA fuse three or 4 times and still complains about it blowing at 590mA should probably stop using a multimeter and give up electronics all together.
Fungus:
--- Quote from: dcac on November 26, 2020, 01:51:08 pm ---How about then after the third or fourth time it happens within a couple of weeks?
--- End quote ---
PEBKAC.
(ok, it should be "PEBMAC"... :-DMM )
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