Products > Test Equipment
New Hantek DSO2X1X models?
DavidAlfa:
It's fine, the fastboot device comes later, it's loaded in the first platform-tool step, just go with it.
Geoff from Oz:
THANK YOU - with your help and encouragement I now once again have an oscilloscope which boots ;D
There was a final twist to getting both the FEL and the Fastboot drivers installed and working on my Windows 11 pc, which I'll record below in case it helps anyone else. After several attempts to use the automatic installer approach, which failed later because the restore.bat script either couldn't find the Fastboot driver, or couldn't find the FEL driver (depending upon exactly what else I had done before starting restore.bat), I decided to try the Manual method.
The first time I tried to install PhoenixSuite_CN the installer said everything was OK, both the FEL and the Fastboot drivers were installed successfully. BUT I I noticed a message from Windows saying (something like) "a driver can't load on this device".
It turns out that there is a Windows security setting which for some reason did not like the Fastboot driver, and was (almost silently) disabling it as soon as it was installed |O
[windows/a-driver-can-t-load-on-this-device](https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5)
[Core isolation - Microsoft Support](https://support.microsoft.com/en-gb/windows/core-isolation-e30ed737-17d8-42f3-a2a9-87521df09b78)
I had to turn the Memory Integrity setting off - it can be found in the Core Isolation part of the Windows Security setting.
Once this was done, everything was relatively straightforward.
* I installed PhoenixSuite_CN - this said it had successfully loaded both drivers - but actually the FEL driver wasn't quite happy so
* Next I used Zadig to list available devices, select the FEL driver and replace it with the WinUSB driver
* Then I restarted the DSO2D15 in FEL mode again, and ran restore.bat. I selected FW3205 and ...
about a minute later, my oscilloscope was booting normally :)
Now it's time for me to back everything up, and install the restore daemon.
DavidAlfa:
Now calibrate the channels, then set the gen to something like 2Vpp and check the actual output.
If matching the amplitude, your scope had calibration in the EEPROM, you only need to restore the system parameters like modelo, SN, though it's not really needed.
If you send me your flash backup I'll try to make an installable from it.
Geoff from Oz:
Hi DavidAlfa,
That's very generous of you. I've just uploaded a zipped folder to your Google Drive, you should be able to deduce which one it is by the name I gave it ;)
I'm still learning lots - is an installable the same as a upk file? (By the way, a curiosity question - is there an easy way of exploring what is inside a upk file. I don't really need to know, but the fun for me is in the learning along the way, as well as arriving at the destination with a working project).
I think I have been lucky, and the calibration is intact - at least a 600mV sine wave from the generator appears to have a peak to peak voltage of 604mV. The delay in responding to your kind offer was because I hadn't used the waveform generator yet, so I had a bit of reading and practicing to do first.
Once again, many thanks and best regards
Geoff from Oz
DavidAlfa:
Geoff, your repaired backup is ready, download it from the same place :-+.
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