new killer scope in town - a true game changer from R&S - RTB2002 & RTB2004

[skander36]

No, all browsers behave the same.
I will open a ticket.
I hope that is an error.

[skander36]

Ticket has been resolved in new R&S style 
I need to ask for firmware from the dealer I bought he oscilloscope ...

"    Dear Customer,
Ticket xxxxxx has been resolved.
The resolution proposed is:
As your scope was bought by the distributor Batronix GmbH & Co. KG  you have to contact your distributor Batronix GmbH & Co. KG about this question.
If you need further assistance on this ticket please login to our Support Center or contact us via email.
If no response is received, this ticket will automatically close in 60 days.
If you prefer to contact Customer Support via phone, please choose the appropriate number for your region here."

[skander36]

After contacting Batronix and they confirmed me that they will be able to provide me with firmware once it will be out i received a new email from R&S that stated that now I can access Download section immediately.
Indeed, now after login I was able to download Firmware, user manual and other documentation, even if the page still show "Premium content access".
Yesterday I was asked on a R&S site pop-up page to confirm the details of my account.
Now I don't know if account verification, Batronix, or the protests from EEV forum conducted to restoring of the access to Downloads section.

[alonsojar]

Now I don't know if account verification, Batronix, or the protests from EEV forum conducted to restoring of the access to Downloads section.

Congrats, but it seems (from the name of the captured screen you're inserting) you're using an "enterprise" mail to register, not a generic gmail, hotmail etc.  and this happens to be the sin for many of us. True?

J. Alonso

[skander36]

Now I don't know if account verification, Batronix, or the protests from EEV forum conducted to restoring of the access to Downloads section.

Congrats, but it seems (from the name of the captured screen you're inserting) you're using an "enterprise" mail to register, not a generic gmail, hotmail etc.  and this happens to be the sin for many of us. True?

J. Alonso

Yes that is true. This is why I was surprised that I loose access ...

[Neoname]

After contacting Batronix and they confirmed me that they will be able to provide me with firmware once it will be out i received a new email from R&S that stated that now I can access Download section immediately.
Indeed, now after login I was able to download Firmware, user manual and other documentation, even if the page still show "Premium content access".
Yesterday I was asked on a R&S site pop-up page to confirm the details of my account.
Now I don't know if account verification, Batronix, or the protests from EEV forum conducted to restoring of the access to Downloads section.

I can get to the same popup, but I can't complete the form since it just gives an error of "You cannot submit the form. There are errors. Please review." and the company postal code box stays red no matter what.

Previously, my company was given as "Private - GB - United Kingdom Account for private person" and the postal code box was blank. Can I ask if you were registered as a private individual and had similar "company details", or if you were registered as a company?

[skander36]

@Neoname, I have company profile. That pop-up also give me errors some times, but once it accepted my Postal code.
Go to your profile in Gloris and try to update from there.
Also you can open a ticket for the access issues.

[alonsojar]

To my understanding is a non sense to hide the basic user information and FW updates from general access.
 
Anyway they could find (if they wanted) an alternate way allowing individuals to access the documentation p.e. registering the device serial number or any other way, but looks they are ignoring us as target customers and hence don't deserving any access to their system.
Redirecting us to dealers to request basic information is a silly idea.
In my case as RTB2000 owner, I don't expect any new update from now on, so I'd only ask to keep mine working healthy without having to contact any R&S service (through a dealer, of course ).

At least we still have places like this forum to be informed about changes 

J.Alonso

[tv84]

At least we still have places like this forum to be informed about changes 

Now that you mention it... 

Maybe I'll implement an access policy for my posts. Let me think about it. (with MFA!)

[RBBVNL9]

I noted that R&S are sending around information about their new RTB2 series osciloscopes - see the landing page here and the brochure here.

The model numbers are "R&S RTB22" the for two channel version, and "R&S RTB24" for the 4 channel version. On their website, they introduce these scopes as "a successor to the highly capable R&S RTB2000".

I quickly glanced through the brochure and specs, but I see almost no differences at all with the previous RTB scopes (except that segmented memory is now standard, not an option, and that there is a new model number printed on the instrument's front). I am quite sure I must have overlooked other things, but I am still wondering if there are any substantial updates here.

Also, the ordering numbers for the "old" RTB2002 and RTB2004 were 1333.1005.02 and 1333.1005.04, while the ordering numbers for the new RTB22 and RTV24 are..... the same (!)

Anyone seems more differences? Are there new interesting things here, or is this old wine in new bottles? (I do like old wine, though ;-)

best, Rudi

[2N3055]

I noted that R&S are sending around information about their new RTB2 series osciloscopes - see the landing page here and the brochure here.

The model numbers are "R&S RTB22" the for two channel version, and "R&S RTB24" for the 4 channel version. On their website, they introduce these scopes as "a successor to the highly capable R&S RTB2000".

I quickly glanced through the brochure and specs, but I see almost no differences at all with the previous RTB scopes (except that segmented memory is now standard, not an option, and that there is a new model number printed on the instrument's front). I am quite sure I must have overlooked other things, but I am still wondering if there are any substantial updates here.

Also, the ordering numbers for the "old" RTB2002 and RTB2004 were 1333.1005.02 and 1333.1005.04, while the ordering numbers for the new RTB22 and RTV24 are..... the same (!)

Anyone seems more differences? Are there new interesting things here, or is this old wine in new bottles? (I do like old wine, though ;-)

best, Rudi

No differences as I can see. Will ask tomorrow on Electronica..

[hotze]

On their website, they introduce these scopes as "a successor to the highly capable R&S RTB2000".

I hope this doesn't mean the end of RTB2K firmware maintenance.

[gslick]

On their website, they introduce these scopes as "a successor to the highly capable R&S RTB2000".

I hope this doesn't mean the end of RTB2K firmware maintenance.

I thought this was interesting. I wonder how true this is? Maybe if the scope hardware is exactly or almost exactly the same the firmware will continue to be backwards compatible. (Of course it doesn't matter how true this is if customers can't actually get access to firmware updates in the future).

https://www.batterfly.com/shop/en/res-rtb2

[mahi]

Well, if that's true that is great news.

I do hope that someone posts the firmware (and updated user manual) here once it's available, because we've become persona non grata on the R&S website...

[Hydron]

Is the segmented memory capacity a difference between 2k and 2? Marketing material talks about 260MPts vs the 2k with 160M.

And yes, the FW better come out somehow officially or otherwise. The distributor I bought from way back during the RTB2k release promo no longer exists, so unless the company that bought them is willing to help a random non-account customer from 7.5 years ago I'm out of luck.

[hotze]

I am quite sure I must have overlooked other things, but I am still wondering if there are any substantial updates here.

After quick comparison of the data sheets I found two significant differences:
1) RTB2 Series has additional trigger types: runt, rise time, fall time
2) RTB2 Series, number of active measurements:  8

I hope at least 1) will also find its way into the RTB2K firmware.

[gslick]

Is the segmented memory capacity a difference between 2k and 2? Marketing material talks about 260MPts vs the 2k with 160M.

Maybe that was updated at some point in the RTB2000 firmware after earlier versions of the RTB2000 marketing info were published. This RTB2000 datasheet Version 09.00, January 2019 shows Msample values which match the RTB2 Version 01.01, November 2024 values.

https://www.batterfly.com/PDF/rohde-schwarz/rtb2000/RTB2000_dat-sw_en_3607-4270-22_v0500.pdf

https://scdn.rohde-schwarz.com/ur/pws/dl_downloads/pdm/cl_brochures_and_datasheets/specifications/3673_0734_22/RTB-2_specs_en_3673-0734-22_v0101.pdf

[skander36]

...

And yes, the FW better come out somehow officially or otherwise. The distributor I bought from way back during the RTB2k release promo no longer exists, so unless the company that bought them is willing to help a random non-account customer from 7.5 years ago I'm out of luck.

I think will be enough to ask here and someone will post the new fw. to be available for those who need it.

[RBBVNL9]

After quick comparison of the data sheets I found two significant differences:
1) RTB2 Series has additional trigger types: runt, rise time, fall time
2) RTB2 Series, number of active measurements:  8

I hope at least 1) will also find its way into the RTB2K firmware.

Dear Hotze, I think your wish is already coming true On the web page of [Corrected] Batterfly (already referred to above) it is already confirmed that RTB2k users also get these firmware upgrades.

Whether existing RTB2k users will be able to install all future updates of the 'new' RTB2 is something we will find out over time... But, to be honest, it seems to me that this 'new' model is fully (or almost fully) hardware identical, and as long as no other 'commercial' barrier is introduced, we should!

The introduction of this new model leaves me with a strange feeling. On the one hand, as an existing RTB2k user, it seems to confirm my device is still up to date and will not be materially updated for some time to come, and reading that "This firmware will also work on the Rohde & Schwarz RTB2000, which shows that R&S is highly interested in long-term customer engagement and a high life-time value of the products." gives hope that (firmware) support for the RTB2k is continued.

On the other hand, I keep thinking, why this update? Is this only a change of name of an existing device without any material change ?!?

Best, Rudi
   

[Darkover]

I quickly glanced through the brochure and specs, but I see almost no differences at all with the previous RTB scopes (except that segmented memory is now standard, not an option, and that there is a new model number printed on the instrument's front). I am quite sure I must have overlooked other things, but I am still wondering if there are any substantial updates here.

For example this:
 
     The new Rohde & Schwarz RTB 2 oscilloscope is MSO-ready, meaning no additional license is needed to utilize the 16 digital channels.
     This enables seamless integration of both digital and analog signals, making it ideal for mixed-signal analysis.

In the past they dream to sell an RTB for 8000Euro with all licence, but nobody bought it. So they sold an xmas special price of 4000Euro with licence for free included.
But even this is expensive and they can not made all the past buyer angry only by made the RTB cheaper. So they give it a new paint and offer now
more features for the same price, make it effectively cheaper.
It is the marketing department. 

However it is nice that it is possible to use the firmware. I did not expect it. I thought there will never comes a new firmware even if they had a not so
short buglist for the RTB. So it is a good surprise.

Or we can think in the other direction. Bottom up. I these days a scope is defined by 90% of the firmware in CPU and in the FPGA. You can made
a better scope by invest developing hours for the programmer. Expecially if you believe that many feature not in the RTB that easily could be there, but
preserved for the more expensive scopes. If this is true they should ask for money for the update of give the basis update for free that will offer
the possibility to buy more expensive features in future. We will see. 

Olaf

[KaneTW]

I asked on Electronica today and RTB2 has basically no changes over RTB2k.

[gslick]

...

And yes, the FW better come out somehow officially or otherwise. The distributor I bought from way back during the RTB2k release promo no longer exists, so unless the company that bought them is willing to help a random non-account customer from 7.5 years ago I'm out of luck.

I think will be enough to ask here and someone will post the new fw. to be available for those who need it.

So who here can post a download link for the RTB200x_Firmware_V02.400.zip file?

I bought an RTB2004 from TEquipment.NET back in 2017. I sent them an email today asking if they could provide access to their customers to download the current RTB200x_Firmware_V02.400.zip and they said sorry, they can't help.

Guess I'll never think about buying any R&S equipment in the future.

[jjoonathan]

The site is still broken but customersupport@rohde-schwarz.com is sending out sharepoint links.

The situation is upsetting and concerning but they got me what I needed, hopefully they can help you too.

[gslick]

The site is still broken but customersupport@rohde-schwarz.com is sending out sharepoint links.

The situation is upsetting and concerning but they got me what I needed, hopefully they can help you too.

This was the final update I got from them today on approving my account for the normal download process. Did you get a similar response but then Customer Support was still willing to bypass that and provide a direct download link which did not require an account login?

We regret to inform you that, based on the recent profile assignment, access to the requested service "Product Downloads" is not possible at this time. We appreciate your interest and effort.

If you believe there has been a misunderstanding or if you have any questions regarding the assignment requirements, please feel free to reach out to our Customer Support for assistance.

[jjoonathan]

No, my account is a second flavor of broken for the LCX page and a third flavor of broken for the RTO page. I never received an email sounding like an official rejection like that. However, I received the sharepoint links in response to direct emails rather than sharepoint forms. It's still probably worth a try. Be sure to let us know how it goes -- either way.