Products > Test Equipment

new killer scope in town - a true game changer from R&S - RTB2002 & RTB2004

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KaneTW:
I asked on Electronica today and RTB2 has basically no changes over RTB2k.

gslick:

--- Quote from: skander36 on November 12, 2024, 10:22:39 pm ---
--- Quote from: Hydron on November 12, 2024, 08:50:38 pm ---...

And yes, the FW better come out somehow officially or otherwise. The distributor I bought from way back during the RTB2k release promo no longer exists, so unless the company that bought them is willing to help a random non-account customer from 7.5 years ago I'm out of luck.

--- End quote ---

I think will be enough to ask here and someone will post the new fw. to be available for those who need it.

--- End quote ---

So who here can post a download link for the RTB200x_Firmware_V02.400.zip file?

I bought an RTB2004 from TEquipment.NET back in 2017. I sent them an email today asking if they could provide access to their customers to download the current RTB200x_Firmware_V02.400.zip and they said sorry, they can't help.

Guess I'll never think about buying any R&S equipment in the future.

jjoonathan:
The site is still broken but customersupport@rohde-schwarz.com is sending out sharepoint links.

The situation is upsetting and concerning but they got me what I needed, hopefully they can help you too.

gslick:

--- Quote from: jjoonathan on November 13, 2024, 09:29:00 pm ---The site is still broken but customersupport@rohde-schwarz.com is sending out sharepoint links.

The situation is upsetting and concerning but they got me what I needed, hopefully they can help you too.

--- End quote ---

This was the final update I got from them today on approving my account for the normal download process. Did you get a similar response but then Customer Support was still willing to bypass that and provide a direct download link which did not require an account login?


--- Quote ---We regret to inform you that, based on the recent profile assignment, access to the requested service "Product Downloads" is not possible at this time. We appreciate your interest and effort.

If you believe there has been a misunderstanding or if you have any questions regarding the assignment requirements, please feel free to reach out to our Customer Support for assistance.
--- End quote ---

jjoonathan:
No, my account is a second flavor of broken for the LCX page and a third flavor of broken for the RTO page. I never received an email sounding like an official rejection like that. However, I received the sharepoint links in response to direct emails rather than sharepoint forms. It's still probably worth a try. Be sure to let us know how it goes -- either way.

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