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New Rigol HDO1000 12-bit DSO - BUGs

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hooch99:
I noticed that on my 1072 frequency measurement is empty until I fit at least 2 cycles on the display using horizontal scale. Is this a bug or a feature?

Fungus:

--- Quote from: hooch99 on August 25, 2024, 04:37:55 pm ---I noticed that on my 1072 frequency measurement is empty until I fit at least 2 cycles on the display using horizontal scale. Is this a bug or a feature?

--- End quote ---

Feature.

One cycle is a pulse, not a signal with a frequency.

sorenkir:
Hi,
I have an annoying issue with RS232 decoding in ASCII format on my DHO1074.
What do you think is the best way to contact Rigol for support.
Did any of you had success mailing to help@rigol.com ?
Thanks,
Michel.

Fungus:

--- Quote from: sorenkir on October 05, 2024, 03:10:56 pm ---I have an annoying issue with RS232 decoding in ASCII format on my DHO1074.

--- End quote ---

What's the issue?


--- Quote from: sorenkir on October 05, 2024, 03:10:56 pm ---What do you think is the best way to contact Rigol for support.
Did any of you had success mailing to help@rigol.com ?

--- End quote ---

I'm sure they'll pass your email along to Rigol China but don't set expectations too high after that.

sorenkir:
Hi,
Mail to help@rigol.com done!

The issue :
I have a DHO1074 with the latest firmware (00.02.13).
When decoding a RS232 signal, everything works fine when displayed in Hex, Dec or Bin. Also, everything  works OK in Zoom mode with these display formats.

But when I set it to display in ASCII format, below a certain timebase setting, the decoding data does not follow the trace when it is moved with Horizontal position (see screenshot below).
Also ASCII decoding data is not displayed properly in Zoom mode.

Michel.

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