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Products => Test Equipment => Topic started by: andyB2022 on April 01, 2022, 01:58:33 pm

Title: Rigol DS1054Z not booting...
Post by: andyB2022 on April 01, 2022, 01:58:33 pm
Hi! My scope no longer wants to boot. Before powering it on, on first channel I had connected an Aneng AN8008 in resistance measurement (I just got the meter and wanted to test the wave generator thing...) Then the scope was stuck on RIGOL screen and as I saw that it was no longer booting I'd decided to repower it and now it is stuck at RIGOL logo and starts beeping with the LED's at 2Hz. Here it is a video:

https://youtu.be/WRQeZjNPryY

(firmware file on USB drive and Help button doesn't work, event tho when I do that the SINGLE button lights up and the CH1 button starts flashing with no beep for 5 6 seconds and then it starts all the LED's  and beeping without any other control...)
Title: Re: Rigol DS1054Z not booting...
Post by: Adrian_Arg. on April 01, 2022, 05:34:42 pm
Hello, I think that when you start the computer, you have to repeatedly press the fifth dark gray button on the left side, and it should reset to factory mode
good luck

in spanish
Hola, creo que cuando arrancas el equipo, tenes que ir presionando repetidamente  el quinto boton gris oscuro del lado de la izquierda,  y debaria resetearse a modo fabrica

Title: Re: Rigol DS1054Z not booting...
Post by: andyB2022 on April 01, 2022, 05:40:23 pm
I have already tried that too and it doesn't do anything!
Title: Re: Rigol DS1054Z not booting...
Post by: Fungus on April 01, 2022, 11:05:39 pm
I don't see any way it can be the fault of the Aneng 8008. It must have been dead before that.

If the help button thing doesn't fix it then either send it back under warranty or open it up and look at the voltages from the power supply.
Title: Re: Rigol DS1054Z not booting...
Post by: andyB2022 on April 02, 2022, 07:08:40 am
I'll send it for warranty even tho I was curious why this happened. I contacted Rigol help too, will keep you guys updated on how it will get fixed.
Title: Re: Rigol DS1054Z not booting...
Post by: andyB2022 on June 23, 2022, 07:05:07 am
The scope is back from warranty, works now. As I have realised they got inside of it because the seal on the bottom of the unit is different from the one that came from the factory.