Products > Test Equipment
RIGOL DS1102Z-E
trmntr:
Have you noticed that this problem with low brightness at 5ns appeared after the previous fix of another problem related to the same 5ns?
- Fixed the automatic cursor error when set 5ns time base,in average mode
PatrickB:
I received my scope in November 2021 with software version 06.02.
The brightness problem already existed. Rigol recognized this bug in an email I received.
Version 06.03 did not fix it.
Version 06.02 issued by Rigol dates from February 2020.
This means that in February 2023 (in 3 months), this problem will exist for at least 3 years. I don't know if this problem existed with version 06.01
Rigol doesn't care about users but they have a legal obligation to solve hidden malfunctions but when...
Fungus:
--- Quote from: PatrickB on November 14, 2022, 11:58:53 am ---Version 06.02 issued by Rigol dates from February 2020.
This means that in February 2023 (in 3 months), this problem will exist for at least 3 years. I don't know if this problem existed with version 06.01
--- End quote ---
Downgrade and find out... :)
trmntr:
Well, be that as it may, we will have to accept this shortcoming, especially since, in my opinion, this problem is not so critical, but an unpleasant aftertaste, of course, remains.
trmntr:
The Russian RIGOL support service answered:
"All devices of this series behave in a similar way. Manufacturing knows this. Whether they will fix it is hard to say."
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