Products > Test Equipment

RIGOL DS1102Z-E

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trmntr:
Have you noticed that this problem with low brightness at 5ns appeared after the previous fix of another problem related to the same 5ns?

- Fixed the automatic cursor error when set 5ns time base,in average mode

PatrickB:
I received my scope in November 2021 with software version 06.02.
The brightness problem already existed. Rigol recognized this bug in an email I received.
Version 06.03 did not fix it.

Version 06.02 issued by Rigol dates from February 2020.
This means that in February 2023 (in 3 months), this problem will exist for at least 3 years. I don't know if this problem existed with version 06.01

Rigol doesn't care about users but they have a legal obligation to solve hidden malfunctions but when...

Fungus:

--- Quote from: PatrickB on November 14, 2022, 11:58:53 am ---Version 06.02 issued by Rigol dates from February 2020.
This means that in February 2023 (in 3 months), this problem will exist for at least 3 years. I don't know if this problem existed with version 06.01

--- End quote ---

Downgrade and find out...  :)

trmntr:
Well, be that as it may, we will have to accept this shortcoming, especially since, in my opinion, this problem is not so critical, but an unpleasant aftertaste, of course, remains.

trmntr:
The Russian RIGOL support service answered:
 "All devices of this series behave in a similar way.  Manufacturing knows this.  Whether they will fix it is hard to say."

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