Hi. I have a problem with my Rigol DS2202A. I wanted to unlock the functions but I saw that I first had to update to the latest version. Old version 00/03/01. While uploading a new one, the progress bar stopped and did not complete the installation. I found new software 00/03/06 and uploaded it: During startup, I pressed "help" twice, inserted the pendrive and the new software was installed. But now there is a problem because I have no additional options. The UTILITY - Installed button is completely gray and cannot be pressed.
I downloaded the dump file via "RigolBildschirmkopie" 32MB and uploaded it to RIGUP 0.4. Unfortunately, rigup shows NO KEYS. I recorded the IND value in the ULTRA SIGMA program. My file only has 50 count and I can only see the serial number and model. Someone else on the forum has COUNT:306 and you can see the encrypted keys. I don't have that. Is there any way to fix this?? How to add licence? Thank you for any help. Radek