| Products > Test Equipment |
| Rigol MSO 5000 hardware/software revisions |
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| Martin72:
User tv84 bought one in may 2019 and got this revision: https://www.eevblog.com/forum/testgear/hacking-the-rigol-mso5000-series-oscilloscopes/msg2482800/#msg2482800 |
| NoisyBoy:
Let’s see what you get as a replacement, there has been numerous reports for recent purchases in the U.S. to still be on the 1.00.00 hardware, due to the tariff war, Rigol must have stocked the U.S. market full of older inventory. But I thought Rigol pulled all the hardware with the dim screen from inventory and updated them. And BTW, you don’t know if the scope has been updated if it is 1.00.00, only Rigol will know, which is absurd. They supposedly keep track of all fixes by serial number, just that they don’t share it with you unless you call for service. And they don’t advertise the screen fix either for unaware owners. So don’t expect the Infoline and service portal from Keysight, this is Rigol and one of many reasons why I advised against it as a brand. As a owner, you have the right to know what fixes has been applied to your own scope. And the screen becomes usable after fix, not bright, it is never R&S bright. The Siglent is 500 nits I believe, like the iPad. |
| Gandalf_Sr:
I thought that the ones that were updated in the EU had their hardware revisions changed to something like 01.01.000? I turned it on again and played with the screen brightness, it's still pretty dim :( The odd bit seems to be that the brightness control only changes the actual trace area, the surrounding menu and axes stuff seems to be stuck on the initial brightness. Also the fan seems a little noisy but I have high frequency hearing loss. Both these things are somewhat subjective without calibrated test equipment to measure brightness and sound level but I am going to fight this; I'm not going to be palmed off with NOS. |
| whatisthis:
Can anyone show photos of both (bright/dim) screen types? I have 01.00.000 hw but I have no problems with screen brightness. |
| TK:
I purchased my unit from saelig, 30-day return policy on Rigol equipment and generous EEVBLOG member discount. I suggest you to return the scope to tequipment and get one from saelig instead. |
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