Products > Test Equipment
Rigol MSO 5000 hardware/software revisions
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NoisyBoy:
I think that's Rigol's way to show they do release new firmware on a frequent basis  :-DD

Seriously if they cannot even upload a patch in the right format or one that works, that leaves me little if any confidence in their ability to produce quality firmware/software.  How much more messed up can they get these days?

Perhaps I should not complaint, as for the US market, they are still posting the 04.08 version from last summer as their latest.
Cerebus:

--- Quote from: TK on March 01, 2020, 01:19:10 pm ---If you are used to Agilent / Keysight scopes, the MSO5074 will look dim even with the fix.  I also received a version 1 hardware but LCD looked brighter than the first unit I had tried.  I emailed Rigol NA, they asked me for the serial number and they "confirmed" it had the LCD and fan fixes.  I am afraid you will have the same answer.  They have been out for more than a year and I don't expect them stocking very old stock.

--- End quote ---

I took delivery of a 1.01.000 hardware version from Telonic in the UK a few weeks back. Fan noise is very good (and I'm known as being bloody fussy about fan noise) and the brightness is perfectly adequate - I've currently got the grid and trace brightness down at 50% and that's quite comfortable. Nearly forgot - build date on the factory documentation: end of July 2019.
Gandalf_Sr:
My replacement MSO5074 is supposed to arrive today.  Like the first one, it shipped from Oregon which is weird given that I bought it from a company based in New York - for those who are geographically challenged, Oregon is on the West coast and New York is on the East coast; approximately 3,000 miles apart.

I'm a bit worried that the serial number of the 'new' one will be within 3 of the old one, like I'm getting the next one off the stack of NOS Rigols.

I'll let you know...
TK:
Rigol North America is based in Oregon, so it is being drop shipped from Rigol directly... what about the first unit?  Did it also came from Oregon?
Gandalf_Sr:

--- Quote from: TK on March 05, 2020, 11:40:02 am ---Rigol North America is based in Oregon, so it is being drop shipped from Rigol directly... what about the first unit?  Did it also came from Oregon?

--- End quote ---
Yes, the first unit shipped from Oregon too.  Given that I was in contact with Rigol (as was Tequipment) about the new-old-stock (NOS) MSO5074 I received, I now have a much better feeling that I'll be getting an up to date unit.

But it's interesting to consider that Tequipment may just be a web store front who simply broker deals that get fulfilled by other suppliers and OEMs.  That also suggests that it was Rigol, not Tequipment, that tried to dump a NOS item on me.
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