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Rigol MSO 5000 hardware/software revisions

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TK:

--- Quote from: Martin72 on June 28, 2019, 08:27:15 pm ---I´ve asked them (rigol service) directly, if my scope are with the mods equal to those with 01.01 and they answered "yes".
But still the "old" hardware state will be shown.
I think, they modify all the scopes which were already produced(and not shipped to the sellers), simultaneously totally new produced doesn´t need the mods anymore and this will be marked by the 01.01 state.

--- End quote ---
It means your scope shows as HW 01.00?

Martin72:
Yes and I have a possible explanation why the number doesn´t change.
For example the reduced fan noise : They must have the mod done on the pcb, because the fan is still the same as before (Sunon, 2-wire).
Same for the display.
Open it, doing whatever they must do for the mods - But:
Wherever the hardware version number is stored in, I couldn´t imagine that they will change it by re-programming/exchanging the affected parts.
Just modify/exchange the hardware that will be need.

Edit:

Therefore I asked rigol for exchange the delivery note - It´s title is "Repair" and this is 1) not correct, 2) irritating.

thm_w:

--- Quote from: Martin72 on June 28, 2019, 08:57:47 pm ---Yes and I have a possible explanation why the number doesn´t change.
For example the reduced fan noise : They must have the mod done on the pcb, because the fan is still the same as before (Sunon, 2-wire).
Same for the display.
Open it, doing whatever they must do for the mods - But:
Wherever the hardware version number is stored in, I couldn´t imagine that they will change it by re-programming/exchanging the affected parts.
Just modify/exchange the hardware that will be need.

--- End quote ---

How do we know the fan was not defective and was replaced though.
I don't recall seeing anyone else complain about fan noise. From what I remember this fan is quieter than my DS2000. But don't have my dB meter on hand right now to give you a number.

Martin72:

--- Quote ---I don't recall seeing anyone else complain about fan noise
--- End quote ---

This is/was a common thing, rigol once confirmed to me.

uncle_bob:
Hi

Ok, so my brand new 5074 showed up today. Indeed ordered it yesterday and it arrived today. That's the good news .... now for the rest of the news.

It left the factory in February. So much for "everything is less than 30 days old".

Fan noise? What fan noise? I would not in any way call this a noisy fan. I've had lots of gear that has more fan noise. Most of my PC's have more fan noise than this scope.

Dim screen? Seems ok to me. It certainly is a lot brighter than some of what I already have. Is it so bright I'm looking for the knob to turn it down? Not quite yet.

No big surprise on the magic numbers:

Hardware 1.00.000
Firmware 00.01.01.04.04
Build 2019-02-20 16:27:49

Calibrated 2019/2/17
Serial number on the cal sheet matches serial number on the "about" page on the scope.

Could it have gone through some sort of process after it left the factory? Sure it could. If so, that process left no trace .....

I'm happy with what I have, but a bit surprised by the "age" of the device after what I was told yesterday.

Bob

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