Products > Test Equipment
Rigol MSO 5000 hardware/software revisions
NoisyBoy:
I would think so, I have not seen 1.00.00 for many years now. Just make sure you have a recent calibration certificate with it. There is no benefit to be on a later revision level that I know of.
ken830:
--- Quote from: NoisyBoy on February 14, 2023, 12:59:06 am ---I would think so, I have not seen 1.00.00 for many years now. Just make sure you have a recent calibration certificate with it. There is no benefit to be on a later revision level that I know of.
--- End quote ---
Calibration certificate says it was performed 2019/4/1 and due 2020/2/29!! That seems a bit too old, right?
NoisyBoy:
I would share this with Saelig, they are usually good at taking care of their clients. Typically for a new piece of equipment where calibration is important or expensive, it should have a current calibration. Three years beyond the due date is definitely worth a call.
According to Rigol:
RIGOL has determined that the factory calibration of our instruments are not significantly affected by storage of up to 180 days before first-time use. Cal Interval should start at the time the unit is placed in service OR 180 days past the "Date of Calibration" on the certificate received with the unit.
Perhaps they can set up something for you to have it calibrated at one of Rigol's calibration partner, or to do an exchange, or give you a discount.
ken830:
Yes. I sent and e-mail to their sales team informing them that the calibration from nearly 4 years ago is well expired on the brand-new equipment I just received. They've had all day, but I haven't heard back yet. Hopefully, they will offer a fair resolution.
Fungus:
The calibration isn't worth much with an oscilloscope anyway. It's not a multimeter, it has a self-cal button.
You're supposed to use it before any critical measurement or if the ambient temperature changes by a couple of degrees.
(in some places that means you have to self-cal in the morning and again in the afternoon when the sun is up...)
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