Rigol MSO 5000 hardware/software revisions

[Martin72]

It´s definitely lower rpm, as if the fan got now less voltage than before - would speak for a resistor, but I couldn´t see anyone additional in the wire.
Maybe they´ve exchanged the fan....ah, want to take a look inside so badly. 

[Martin72]

Maybe they´ve exchanged the fan.

Couldn´t resist any longer….
After open it up (without damaging the sticker…) I take a close look to the fan - Nothing.
No additional parts, no "fresh" solderpads, nothing....
So they must Exchange the fan - No, it´s the same Sunon MagLev as before, 12V 3000rpm.
So I switch the scope on - this is never 3000 rpm….
Measure the voltage at the fan-connector, 6.5Vdc.
This make sense, voltage is reduced for lower rpm.
But the "jittering" on the display of my fluke made me curious and so I plug in a probe and measure the voltage with scope:



Aha...

[hhappy1]

Maybe they´ve exchanged the fan.

Couldn´t resist any longer….
After open it up (without damaging the sticker…) I take a close look to the fan - Nothing.
No additional parts, no "fresh" solderpads, nothing....
So they must Exchange the fan - No, it´s the same Sunon MagLev as before, 12V 3000rpm.
So I switch the scope on - this is never 3000 rpm….
Measure the voltage at the fan-connector, 6.5Vdc.
This make sense, voltage is reduced for lower rpm.
But the "jittering" on the display of my fluke made me curious and so I plug in a probe and measure the voltage with scope:



Aha...

Ho~~  How do I remove a sticker without damaging it?

I'll measure the voltage of my product.

[Martin72]

By heaten it up with e.g. a heatgun.
90°C are enough, too high will damage it.
Slowly heaten up, then lift it on one side carefully with a razorblade or similar thin thing.

[alexvg]

By heaten it up with e.g. a heatgun.
90°C are enough, too high will damage it.
Slowly heaten up, then lift it on one side carefully with a razorblade or similar thin thing.

I've leaved the device running for 3-4 hours (the device's case is been hot). And I've removed the sticker with the back paper of a bandage (the non-adherent side or anything like that). It takes 20-30 seconds to remove it completely.

[NoisyBoy]

Thanks for heads up from Serg_77, firmware 00.01.01.04.08 is out.  It is currently only on the Chinese site, nothing on the international or US site yet. 

http://cn.rigol.com/File/ProductSoftWare/20190812/MSO5000(ARM)Update_00.01.01.04.08.rar

I downloaded the file, release note is surprisingly short compared to the last release.  Perhaps they dedicated all their firmware resources towards the MSO8000 launch.

It is unclear at this point on how it affects the "enhancements" developed by our dear forum members. 

In the update instruction, it states: "MSO5000 series digital oscilloscope does not support the downgrading operations."  If true, it is an one way street for the firmware changes.


v00.01.01.04.08 2019/08/02

      -Fixed system crashed when clicking Default.
      -Fixed 4CH option bug.
      -Fixed noise signal captured.
      -Improved the measure result updating rate.
      -Fixed accurate measurements not updated in ROLL

v00.01.01.04.04  2019/02/20

     - Optimized the operating experience of the local upgrade.
     
     - Added the 12-bit high resolution mode.
     - Added 500uV/div in vertical scale.
     - Added the SCPI command :MEASure:STATistic:ITEM CNT,<item>[,<src>[,<src>]]
       to reading the count of measure statistics.
     - The waveform can zoom out by drawing a rectangle. If you draw a rectangle
       from the top left to the bottom right, the waveform will zoom in. If you
       draw it from the bottom right to the top left(the opposite direction),
       the waveform will zoom out.
     - Added the GND coupling in channel.
     - Enriched the color options of the LA channels.
     - If the newest version is detected, a red dot will display in the Online
       upgrade menu.
       
     - Modified the waveform freeze problem in slow scan mode.
     - The boot time is reduced to less than 1 minute.
     - Improve the touch experience in the lower half of the touch screen.
     - Reduced the noise amplitude of the waveform.
     - Modified the problem of decode vanishing after moving signals.
     - Modified the error of digital waveform when adjusting the timebase after
       stop the sampling.
     - The :SYSTEM:SETUP command can successfully save and upload setting
       information in remote.

[tv84]

What a disappointment! After all this time and delays and only a .08 release??? 

[Martin72]

Rigol told me, they´re focussing on the MS08000, after it´s release they will work on the firmware - So I am surprised, that a new firmware arrives so soon.
Don´t know what their intention is, feeding crumb for crumb maybe...

[Martin72]

Thanks for heads up from Serg_77, firmware 00.01.01.04.08 is out.  It is currently only on the Chinese site, nothing on the international or US site yet.

Still it isn´t avaible on US site or on rigol.eu ……
So does it means this is a beta ?

[NoisyBoy]

I noticed that as well, if I recall correctly, the same was true for the 04.04 firmware, there was a delay.

I doubt any company will issue beta firmware without expressly saying so on their main site, may be it is a soft launch, or there is a delay on website update for non-Chinese sites and they are waiting for some external firm to update them due to the language barrier.  Only Rigol would know the answer. 

In addition to Rigol's posted fixes, mabl had kindly shared that self-cal is now perfect, perhaps that's the most important fix for those with affected scopes.  I never had the self-cal problem on my scope, so I don't have a way to verify it.

[Martin72]

if I recall correctly, the same was true for the 04.04 firmware, there was a delay.

You´re right, but imho it wasn´t so long.

I never had the self-cal problem on my scope

Me too and to be honest, nearly 100% of the known bugs are not of that kind that makes working with the scope impossible.

[NoisyBoy]

Agreed, I have not experienced any stability issues with 04.08, but my use case is fairly limited compared to others.

Rigol might not have documented every fix the new firmware brings (take auto-cal for example).  It would be interesting to see if it addresses any of the other known issues the forum has identified so far.

[texaspyro]

Is that bspatch .txt file a text file or has it been compressed with something and needs to be renamed and expanded?

[Fungus]

Rigol told me, they´re focussing on the MS08000, after it´s release they will work on the firmware - So I am surprised, that a new firmware arrives so soon.

There's probably a lot of code that's common to the two. Fix something on the MSO8000 and it gets fixed on the MSO5000 as well.

[luma]

Is that bspatch .txt file a text file or has it been compressed with something and needs to be renamed and expanded?

That file should be ready to use w/ bspatch/bsdiff on your platform of choice.

[oliv3r]

Maybe they´ve exchanged the fan.

Couldn´t resist any longer….
After open it up (without damaging the sticker…) I take a close look to the fan - Nothing.
No additional parts, no "fresh" solderpads, nothing....
So they must Exchange the fan - No, it´s the same Sunon MagLev as before, 12V 3000rpm.
So I switch the scope on - this is never 3000 rpm….
Measure the voltage at the fan-connector, 6.5Vdc.
This make sense, voltage is reduced for lower rpm.
But the "jittering" on the display of my fluke made me curious and so I plug in a probe and measure the voltage with scope:



Aha...

Did you check the PCB for rework? Replaced resistor or something?

For both fan and display? I bet it's a super small change, so it's likely done by hand. Swap out two resistors is a trivial thing of course.

[Martin72]

Hi,

Did you check the PCB for rework? Replaced resistor or something?

I took only the case away, no further tear down, sorry.

[NoisyBoy]

The Chinese Rigol main site just refreshed their entire page design, as part of this update, the firmware for MSO5000 removed the detail level (it is only listed as 00.01.01 now), but has in fact reverted back to 04.04 when you opened the rar file.

http://cn.rigol.com/Public/Uploads/uploadfile/files/ftp/%E7%94%B5%E5%AD%90%E6%B5%8B%E9%87%8F%E4%BB%AA%E5%99%A8/%E7%A4%BA%E6%B3%A2%E5%99%A8/MSO5000/%E8%BD%AF%E4%BB%B6%E4%B8%8B%E8%BD%BD/DS5000(ARM)Update.rar

http://cn.rigol.com/Cn/Index/listView/catid/28/p/3.html

My personal suspicion is when they began the site redesign, they took the content from a certain point in time, and they migrated the entire (old) content to the new design during the switch over (the 8/22 date).  So now the content is out-dated, it may take them some time to catch up and refresh all the content on the new site.  If it is the case, it is not a good practice in site redesign, as one should have refreshed all the content before flipping over to the new site.

Martin72 has questioned why it took so long for 04.08 to make it to the US or EU site.  So there's always a chance that this firmware was pulled, I am sure we will see some clarity in the coming weeks as they continue their web content update.

[Martin72]

Rigol support told me once in july, if there is a new firmware avaible they will inform me about(like they did it by the last).
Until now it doesn´t happen.

[NoisyBoy]

The Chinese Rigol site updated their version info, it is now 04.04 - consistent with the sites at other regions (which as Martin72 stated, never offered 04.08). 

So if it is not a web content error, they might have in fact pulled back the 04.08 update.

[tv84]

Previous GELs

[stmcore]

https://supportcn.rigol.com/Support/SoftDownload/3

[NoisyBoy]

stmcore, thanks for the site.

That is exactly what not to do when it comes to web management, all the other sites are on 04.04, and you have one Chinese support site on 04.08.   

I surely hope they will do a better job in coding the next release of the firmware update. 

[Otopil]

Hello, I've been following the Rigol5k threads for some time to prepare myself on buying a Rigol MSO5074. A week ago I sent Rigol support Europe the following question......
"
Dear recipient,
Can you please inform me about the most recent Hardwareversion number of the MSO5074 and the changelog of past hardware revisions.
"
I have not received an answer to this so I would like to ask this question in this forum so I can decide where to buy and what I can expect wrt hardwareversion and the importance of the changes.

Best regards,  Paul

[Martin72]

Hi Paul,

In june I´ve send my MSO5 for modifiaction to rigol, it returns with following delivery note: