| Products > Test Equipment |
| [SOLVED] Rigol MSO2302A: Broken images in help system |
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| mjk64:
Hi everyone! I was playing around with the "Nth Edge" trigger type on my Rigol MSO2302A and was not sure about the parameter "Idle Time", even after reading the manual. So I googled for this parameter and came by a web page that claims: --- Quote ---The Nth edge trigger works fine, but you need a gap before the first pulse which is larger than the pulse period. In fact there is a good explanation in the help – press the function button to set idle time and then press the help button. You’ll see nice help with graphics. --- End quote --- Unfortunately, when I press the [Help] button and then [F4] (with the trigger menu open), I get a help page with a broken image: In fact, all images in the help system seem to be broken. Can anyone reproduce this on their Rigol DS2000(A) or MSO2000(A) scopes? Or even better, does anyone know a fix for it? :-) My system information: --- Code: ---Manufacturer: RIGOL TECHNOLOGIES Model: MSO2302A Serial: DS2G[CENSORED]07 Software version: 00.03.05.04.00 Hardware version: 1.3.2.2.0 Date time: Mar 7 2018 14:11:10 FPGA version: SPU: 04.01.04 WPU: 01.01.03 CCU: 12.29.00 MCU: 02.15 LAU: 01.01.04 --- End code --- |
| JDubU:
I have a DS2000 with hardware version 2 and firmware 00.03.06.00.00. All help pages work correctly including the one shown in your post. Have you tried updating to the latest firmware: (https://www.rigolna.com/firmware/)? Be sure to follow these instructions when doing firmware updates; https://www.eevblog.com/forum/testgear/first-impressions-and-review-of-the-rigol-ds2072-ds2000-series-dso/msg158684/#msg158684 |
| mjk64:
Thank you for your response and the two very helpful links! I hesitated upgrading the firmware before having a positive feedback with a specific firmware version. Just for a bit of redundancy, I'll list the update procedure (from 00.03.05.04.00 to 00.03.06.00.00) I performed, from above links: * Pressed power button * As soon as all LED were lit, pressed AND let go of the [Help] button within 1 second. * [Single] button was now lit, nothing else. * Inserted USB stick (no partition, FAT32, DS2000Update.GEL in root) * [CH1] button flashed during update * When update was done, a bunch of LEDs lit up, but no LEDs were flashing * Removed USB stick * Power cycled My MSO2302A didn't like my 1 GB Kingston USB stick with 1 FAT32 partition, but gladly accepted my 2 GB BASF USB stick without any partitions, just freshly FAT32 formatted (mkfs.vfat -F32 /dev/...), with the file "DS2000Update.GEL" copied to its root folder. And after the power cycle, the help images were repaired! Thank you very much for your help! 🥰️ |
| armandine2:
...you haven't got a delayed trigger bug then? https://www.eevblog.com/forum/testgear/gw-instek-mdo-2302a-delayed-trigger-bug/ |
| TurboTom:
--- Quote from: armandine2 on December 12, 2023, 07:09:02 pm ---...you haven't got a delayed trigger bug then? https://www.eevblog.com/forum/testgear/gw-instek-mdo-2302a-delayed-trigger-bug/ --- End quote --- There seems to be a common belief that Rigol scopes are buggy, but the mentioned Nth edge trigger bug supposedly was found on a GwInstek... ;) Btw, I consider the DS2000A still a very useful instrument, even though meanwhile its "maturity" shines through a bit. Yet, I won't sell mine but rather keep it at our "mechanical" production site so I've always got a decent, reliable scope available there, in case I need it. |
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