Author Topic: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...  (Read 143214 times)

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Offline cubitus

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #50 on: January 18, 2014, 09:24:06 pm »
Ok thank you

DS4C1544.....

28 oct 2013
RIGOL DM3068, DG4062, DP832A MSO4014
FLIR E4
 

Offline TomThomas

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #51 on: January 20, 2014, 11:00:07 am »
Hello,

I just bought the MSO4014. (10/01/2014)
I disassemble, and I'm guessing that he is not new!  :wtf:
There are traces of dust on the fan and the circuit.
Can be found on the PCB manufacturing date?
thank you

Hi
did you complain about this at Rigol/your dealer?
What did they respond?
rgds
 

Offline Mark_O

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #52 on: January 20, 2014, 11:18:35 am »
did you complain about this at Rigol/your dealer?
What did they respond?

Probably, "Why did you void your warranty by opening it?"
 

Offline Altemir

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #53 on: January 20, 2014, 04:28:10 pm »
Anyone done calibration (over advanced menu) and self-calibration of the DS4k?

Offline cubitus

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #54 on: January 20, 2014, 07:36:36 pm »
Anyone done calibration (over advanced menu) and self-calibration of the DS4k?
28 nov 2013

At the moment I'm negotiating with my dealer for either compensation or an exchange.
For him the instrument is new and has not been used ...

I look and I see

Do you know the differences in the Harware Version 1.3 and 1.31?

RIGOL DM3068, DG4062, DP832A MSO4014
FLIR E4
 

Offline Altemir

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #55 on: January 20, 2014, 07:44:11 pm »
28 nov 2013
Do you know the differences in the Harware Version 1.3 and 1.31?
You personally did calibration, or factory? No, I don't know about differencies. You want to return the oscilloscope to the dealer? Why?
« Last Edit: January 20, 2014, 08:04:50 pm by Altemir »
 

Offline commongrounder

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #56 on: January 20, 2014, 08:00:35 pm »
@cubitus:
I am concerned that you are thinking of returning a perfectly functional scope for dust on the fan/board.  I doubt that the Rigol factory uses clean-rooms to burn in their scopes for several hours before shipping them.  Also, if the scope needed a touch-up in the factory, like, for instance a cold joint or loose part, the scope could have gone through the burn in process twice.  I personally wouldn't mind a bit of dust to know my scope was going to work correctly.   Just a thought....
 

Offline cubitus

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #57 on: January 20, 2014, 08:23:30 pm »

Some traces ...
For a new device? :o

RIGOL DM3068, DG4062, DP832A MSO4014
FLIR E4
 

Offline iDevice

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #58 on: January 20, 2014, 08:43:59 pm »
Anyone done calibration (over advanced menu) and self-calibration of the DS4k?
I do a self-calibration every six month or so which is enough for me as it takes about 40m.
 

Offline Altemir

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #59 on: January 20, 2014, 09:01:13 pm »
I do a self-calibration every six month or so which is enough for me as it takes about 40m.
This calibration procedure is from DS6000 calibration or not? Are You know what, specifically, calibration data will be erased when pressing the button ResumeCal? Can I do only "Equivalent Calibration" after this? Do you use when calibrating the DS6000-Cal-Kit? Are You bought the cable "BNC One-to-Five Cable" or did it yourself?
« Last Edit: January 20, 2014, 09:04:30 pm by Altemir »
 

Offline AndersAnd

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #60 on: January 21, 2014, 01:06:03 am »
Do you know the differences in the Harware Version 1.3 and 1.31?
The difference is 0.01 ;)
 

Offline TomThomas

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #61 on: January 21, 2014, 08:03:08 am »

Do you know the differences in the Harware Version 1.3 and 1.31?
[/quote]

What is displayed in your System Information view? 1.3 or 1.3.1?
I'm not aware that there are two different MSO boards available.
 

Offline iDevice

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #62 on: January 21, 2014, 10:07:36 pm »
I do a self-calibration every six month or so which is enough for me as it takes about 40m.
This calibration procedure is from DS6000 calibration or not? Are You know what, specifically, calibration data will be erased when pressing the button ResumeCal? Can I do only "Equivalent Calibration" after this? Do you use when calibrating the DS6000-Cal-Kit? Are You bought the cable "BNC One-to-Five Cable" or did it yourself?
The extended calibration procedure of the DS4000 seems similar to what's listed in this DS6000 document, but because I don't have the equivalent instruction for the 4K, I never dared to do it.
The fact is, only the self-call is supposed to be accessible to the final user. We only access the extended menu because someone leaked the code sequence.
But so far, I never felt the need for anything else than the self-cal, because what is meant to be calibrated by the other procedures has always been spot-on on my scope.
All the offsets or metering errors I've had so far were always fixed by the self-cal.
I never tried to do a ResumeCal as self-cal never failed.

I bought the official Rigol's DS4K calibration kit from Batronix because it is so cheap that you cannot build it yourself for less, unless you recycle old connectors.
It is just 6 BNC-BNC cables and a BNC splitter on a PCB, totally equivalent and interchangeable with the one for the DS6K.
 

Offline Altemir

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #63 on: January 21, 2014, 10:19:20 pm »
...The fact is, only the self-call is supposed to be accessible to the final user. We only access the extended menu because someone leaked the code sequence.
Thanks for your description. Inputs to advanced menu are described in the DS6000 calibration procedure, but not in leaked code :) Did you Delay-calibration of the DS4000?

Quote
It is just 6 BNC-BNC cables and a BNC splitter on a PCB, totally equivalent and interchangeable with the one for the DS6K.
Can you put pictures of the Cal-Kit on the forum? Please.

Offline discopope

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #64 on: January 22, 2014, 04:49:22 am »
It is propbaly this one:
http://images.batronix.com/products/oscilloscopes/Rigol/Accessories/RigolScopeCalibrationSet-1200-789.jpg
looks like a pretty simple 1to5 BNC adaptor with controlled propagation, maybe controlled impedance, it seems to have a ground plane
on the other side.
It is advertised in the batronix shop as 'Calibration kit for the self calibration of the Rigol DS4000 and DS6000 oscilloscope series.'
 

Offline Altemir

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #65 on: January 22, 2014, 06:00:01 am »
It is propbaly this one...
This picture I've seen. I would like a more detailed picture of the entire set from real users, because the document is given a different picture of the cable.

Offline iDevice

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #66 on: January 22, 2014, 09:37:59 pm »
It is propbaly this one:
http://images.batronix.com/products/oscilloscopes/Rigol/Accessories/RigolScopeCalibrationSet-1200-789.jpg
looks like a pretty simple 1to5 BNC adaptor with controlled propagation, maybe controlled impedance, it seems to have a ground plane
on the other side.
It is advertised in the batronix shop as 'Calibration kit for the self calibration of the Rigol DS4000 and DS6000 oscilloscope series.'
Yes, this is the one, and I bought it from Batronix like all of my Rigol T/M gear.
 

Offline iDevice

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #67 on: January 22, 2014, 10:00:56 pm »
It is propbaly this one...
This picture I've seen. I would like a more detailed picture of the entire set from real users, because the document is given a different picture of the cable.
Well, I would consider myself as a real user, I guess...  :-DD
But I don't see what I could show better than the picture from the Batronix site.
The document you referenced is for the DS6000 which shows the cable kit they proposed at that time when the 6K series got out which is by now the oldest member of the InfiniVision series.
The 4k kit is more recent and looks a bit more professional, in my opinion, than the crappy harness shown in the DS6k doc.
But, anyway, you can setup something as crappy yourself as long as you respect the paths lengths, or with standard cable and just 4 2F1M BNC T's. Obviously, with the T's, the fifth output cable must be a bit longer to compensate the T cascades on one side of the first T.
 

Offline AndersAnd

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #68 on: January 22, 2014, 10:35:58 pm »
I bought the official Rigol's DS4K calibration kit from Batronix because it is so cheap that you cannot build it yourself for less, unless you recycle old connectors.
It is just 6 BNC-BNC cables and a BNC splitter on a PCB, totally equivalent and interchangeable with the one for the DS6K.
Yes I just checked the price: http://www.batronix.com/shop/accessory/test-equipment.html
EUR 29.- / USD 40.50 + VAT

For that price it's not worth making your own PCB + 6 BNC-BNC cables.
 

Offline Gallymimus

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #69 on: January 24, 2014, 02:29:13 am »
anyone had trouble with the trigger on the DS4000?  I have a DS4014 and I've noticed that with simple serial data the rising and falling edge trigger doesn't seem to work correctly.  I've also noticed that the rising edge trigger doesn't always work properly depending on subtle trigger level changes.
 

Offline jboard146

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #70 on: January 24, 2014, 06:02:22 am »
I've also seen that the trigger doesn't always work.

The other thing that is veru annoying is the decode doesn't refresh when "zooming in or out" changing the time divisions. I've mostly noticed this on the I2C decode, but don't use the other decoders too much.
 

Offline Gunb

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #71 on: January 24, 2014, 01:33:40 pm »
anyone had trouble with the trigger on the DS4000?  I have a DS4014 and I've noticed that with simple serial data the rising and falling edge trigger doesn't seem to work correctly.  I've also noticed that the rising edge trigger doesn't always work properly depending on subtle trigger level changes.

I was playing around with the serial line decoder. It didn't happen always but I got the scope to hang up twice. It was a funny thing since I've set it up to restore last settings after power on - so it hang up every time I powered it on again automatically. After all I've found how to reset it during the boot process.

The bus protocols seem not to be one of Rigol's strength. However it doesn't matter to me, I've got the Hameg HMO in parallel, which has got much better bus decoding options than Rigol.


Rgds
Gunb
 

Offline dr.diesel

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #72 on: January 24, 2014, 01:39:29 pm »
I was playing around with the serial line decoder. It didn't happen always but I got the scope to hang up twice. It was a funny thing since I've set it up to restore last settings after power on - so it hang up every time I powered it on again automatically. After all I've found how to reset it during the boot process.


Are you running the new firmware, 00.02.01?  I was having lockup problems as well until I upgraded.

Offline Hydrawerk

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #73 on: January 24, 2014, 04:37:11 pm »
The bus protocols seem not to be one of Rigol's strength. However it doesn't matter to me, I've got the Hameg HMO in parallel, which has got much better bus decoding options than Rigol.
Rgds
Gunb
Although that Hameg has only 2500 waveforms per second and it looks like a small poor scope... But in fact it is a compact powerful machine from Germany.
Amazing machines. https://www.youtube.com/user/denha (It is not me...)
 

Offline Dan Ma

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Re: Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...
« Reply #74 on: January 29, 2014, 01:01:42 pm »
Just got my MSO4000 2 days ago and I tried to save mixed signal Analog not problem Digital part from LA ? I am unable to find the menu. Checked the manual still no clue. Called up the sales support from my reseller, answer they need to ask Rigol.  Did I miss something obvious or is it Rigol.

Regards,
DM
 


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