Products > Test Equipment

RIGOL Support fading out ? What is your experience ?

<< < (4/8) > >>

lordvader88:
LOL bugi, yup, windows8 and DSO 138 scopes

I'm hoping the engines and airframes are built better

dr.diesel:
I contacted support many times during the 4000 series fiasco, it was a horrible experience.

Bud:
You cant change the Culture overnight. It will take another generation or two, providing it is paid attention to. Which i do not think it is.

GregDunn:
I think it's been pointed out on these forums several times that the Chinese manufacturers will sell you what you want to buy.  If you want cut-rate cheap hardware, they'll sell it to you.  If you want well-built, quality gear, they'll sell that too.  Don't expect quality at the very lowest prices though.  The hobbyists are buying the low priced equipment in droves, and it's good enough for 90% of hobby use.  Lots of people expect that a full-featured piece of test gear has to be top notch quality, but that's not how it works when you're designing to a specific price.

Heck, the low end Tektronix scopes are made in China too - does that mean Tek scopes are considered crap now? (that's not a troll; the answer may well be 'yes' around here)

Wolfgang:
... the really cheap, mass produced stuff seems to be of a lesser problem nowadays because the seem to have got the bugs out by now (DP832,DSA815,DG1000Z,MSO1000Z).

The problems start with stuff that is not all that cheap anymore (DSG815/830,DSG3060IQ,M300, ...) and where they claim that they can play with the big boys.
They cant, and pro users will not tolerate silly bugs or bad service. The price difference from them to a (rebated) Keysight is simply to small, IMHO.

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