| Products > Test Equipment |
| Rigol Ultra Sigma has stopped working... |
| << < (4/6) > >> |
| Scott_H:
Just had a similar issue, posting here as this thread comes up in a google search... If Ultra Sigma crashes, you've checked " . " is your decimal separator, you've updated all the NI utilities... check if you need to set the "Ultra Sigma.exe" to run in windows 7 compatibility mode. (on Windows 10 Pro.) That took me an entire bloody hour to work out. |
| H.O:
I'm sorry to drag this thread out of the mud but I thought another data point might be useful for future reference. I've struggled for two evenings getting NI VISA, Ultra Sigma, Python and PyVISA all set up on my new machine with Windows 10. Ultra Sigma kept crashing and I tried running as administrator, running in compatibillity mode, 01.06.01, 01.06.00, changed decimal separator etc. In the end I uninstalled everything, then I re-installed UltraSigma 01.06.01 and allowed IT to install whatever NI VISA version it comes bundled with (instead of installing the latest one) and it looks like this has rectified the issue for me. So, Ultra Sigma 01.06.01 with NI VISA 5.4.1 seems to work for me while the latest and greates NI-VISA 16 does not. No need for compatibillity mode, no need to run as administrator, no need to change decimal separator from "," to "." |
| klausES:
Must get this thread out of the sink again ... After ultra sigma worked for me for quite a while (it only spun now and then) it has not worked since yesterday. :-\ (Still with the same Win 8.1 64). It can start, I can also enter the ip of my scope and it will be found and added to the device list, but as soon as I open the context menu with the right mouse button, ultra sigma crashes. And most of the time before I do anything e.g. choose ultrascope. >:( Unfortunately, the tip with a dot instead of a comma as a number separator is of no use (previously it was also possible with a comma). An uninstallation and new does not solve the problem. The installation routine runs error-free with everything (including the NI components). However, it is no longer possible with the error as described above. :-[ |
| JingleheimerSE:
klausES, after installing Ultra Sigma_00_01_06_01 and UltraScope(PC)Installer_00.01.01.07, im having the exact same issue. Ultra Sigma launches and runs just fine but attempting to open Ultra scope leads to nothing but a timeout error. Has anyone else seen this or have a solution? I tried opening one of the crash dumps but was unable to get a full stack trace. I'm wondering if its an issue with the .NET framework it attempted to install as that is the only component that does not get reinstalled when uninstalling and reinstalling the whole suite. |
| S. Petrukhin:
I'm sorry, why do you need this cumbersome and awkward software? What is the use and what does it do better than the web interface? |
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