Products > Test Equipment
Rohde & Schwarz Oscilloscopes - Questions/Comments? Let me know!
Rich@RohdeScopesUSA:
--- Quote from: BloodyCactus on March 13, 2017, 05:06:37 pm ---I just got a brand new HM01202 with the LA pod.. its awesome.. except maybe you can explain why it takes a month to get a code to enable the logic decode??? :( (that was another persons experience, me I'm still waiting over a week)
apparently only 1 person can generate a code, and they only work one day every other month it would seem.
never would have thought it so hard to get a damn code.
maybe I was silly to order the code when I ordered my scope.
either way you slice it, its ridiculous support by R&S for this for something that should be instant.
--- End quote ---
Sorry to hear about the troubles. Although we bought Hameg quite some time ago, not all their products use the same systems as other (newer) R&S scopes. So I'm guessing that is the problem. But regardless, I agree, it is ridiculous to take that long. Do you mind PM'ing me your info (who you bought it from, your order number, etc) and I'll see if I can escalate it for you.
-Rich
Rich@RohdeScopesUSA:
--- Quote from: Ice-Tea on March 13, 2017, 05:20:24 pm ---Want to get the brand out there? Here's a two-step plan:
- give one to Dave
- give a bunch of them to forum members. >:D
--- End quote ---
I like your thinking! ;)
-Rich
salamander123:
Hey Rich,
thanks for clarification. Maybe the information on the homepage can be corrected, since it states (at least in the german version) that every RTO can be upgraded (https://www.rohde-schwarz.com/de/produkt/rtob6-produkt-startseite_63493-401856.html).
I would have liked to buy the generation option, especially because of the 8 digital channels you pypically do not get with an standalone function generator... but unfortunately own an RTO1000.
best regards
Rich@RohdeScopesUSA:
--- Quote from: salamander123 on March 13, 2017, 06:01:30 pm ---Hey Rich,
thanks for clarification. Maybe the information on the homepage can be corrected, since it states (at least in the german version) that every RTO can be upgraded (https://www.rohde-schwarz.com/de/produkt/rtob6-produkt-startseite_63493-401856.html).
I would have liked to buy the generation option, especially because of the 8 digital channels you pypically do not get with an standalone function generator... but unfortunately own an RTO1000.
best regards
--- End quote ---
I'll have them update it - thanks for sending this on.
-Rich
Keysight DanielBogdanoff:
FWIW (employers aside), I've worked with Rich and he's a great guy.
Rich, hope to see you on the bike trail soon!
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