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Rohde & Schwarz Oscilloscopes - Questions/Comments? Let me know!
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Detzi:
Hello again,
when i have connected both Logig Probes (RT-ZL03) to my DUT, and are powering the scope up after powering the DUT, the Logic probes will not turn on at all or just one of the two and i can't make them. If i power the scope first it's all fine, both probes turn on, both probes are measuring fine. Whats the cause of this? It is quite anoing.

Every probe head has its own ground connection per testpoint (16 in sum), i am using Firmware 2.000 and the scope is powered via an isolation transformer.

Edit: Scratch that. The adapter i used to quick connect the head was the culprit. Completely my fault  :palm:.
matseng:
I just treated myself with a nice RTB2004 bought from Farnell Sweden. What was not so nice that the scope that turned up at my doorstep was a used one. It had been sold to some customer in France in April that had RMA'd it back then.

The lazyass guys at Farnell didn't even bother to factory reset the unit so it was set to French language, and they didn't even remove the RMA paper from inside the box with all the previous customers info.

Tomorrow I'll make some noise about this, I really can't accept to pay full for an used device that's not even refurbished properly.

One thing that I was thinking of as well is the demo licenses. Most scopes today have some time-based licenses to test out all fancy add-on features. Should this scope have them as well? In the licenses settings all three sections was empty.
tautech:

--- Quote from: matseng on July 23, 2018, 08:30:06 pm ---I just treated myself with a nice RTB2004 bought from Farnell Sweden. What was not so nice that the scope that turned up at my doorstep was a used one. It had been sold to some customer in France in April that had RMA'd it back then.

The lazyass guys at Farnell didn't even bother to factory reset the unit so it was set to French language, and they didn't even remove the RMA paper from inside the box with all the previous customers info.

Tomorrow I'll make some noise about this, I really can't accept to pay full for an used device that's not even refurbished properly.

One thing that I was thinking of as well is the demo licenses. Most scopes today have some time-based licenses to test out all fancy add-on features. Should this scope have them as well? In the licenses settings all three sections was empty.

--- End quote ---
You'd have to wonder why test equipment specialists are not the only outlets for a unit that isn't entry level.  :-//

Sounds like the previous owner did what he needed to with it and used up all the licensing and then just returned it saying 'this is no good !'.
Wonder if he's ordered another one planning to do the same scam ?

Resetting to factory is not hard....if you know how.
Restoring trial licenses is entirely another thing !

Unless a substantial discount is forthcoming, send it back !
hwj-d:

--- Quote from: tautech on July 23, 2018, 08:55:14 pm ---Sounds like the previous owner did what he needed to with it and used up all the licensing and then just returned it saying 'this is no good !'.
Wonder if he's ordered another one planning to do the same scam ?

--- End quote ---
But that does not work. R&S license keys are not transferable, bound to serial number of one scope. You don't become second ones for an other scope, before you register them. Without online registering to your scope, where you get the real installable codes for your only scope, you can't use them. If you lose these, you're out of luck!
matseng:
But, should there be trial licence codes included with the scope or not?
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