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| Rohde & Schwarz Oscilloscopes - Questions/Comments? Let me know! |
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| vealmike:
--- Quote from: vealmike on March 24, 2017, 01:56:47 pm ---Hi Rich, I have a question about the R&S 'scope range. But first a little background. Five or six years ago, when R&S first entered the 'scope market, I bought (well I selected, my then employer bought) two of your 1GHz four channel 'scopes. I think the list price was close to £30,000 UKP. Unfortunately I don't remember the model number. As you should expect for that kind of money they were absolutely superb pieces of kit. Very low noise high resolution measuring machines. Typical R&S quality. Since then, R&S have acquired Hameg. Now all Hameg designs are badged as R&S. Now I'm sure there were very good business reasons for doing this, but Hameg sold into the high end hobbiest / low end electronics market. They didn't have R&S's attention to detail and they didn't pretend to. Could you please tell us which of the current lines are designed in house at R&S and which are Hameg 'scopes. I'm sure you will tell us that R&S have been working hard to bring your quality to the lower end 'scopes. I'd be very interested to know what has been done on that front. --- End quote --- ^^ Cough ^^ Not sure if you missed this Rich, or declined to answer. Am really interested to know what has gone on behind the scenes. Are there two design teams? If one team, is it the old Hameg guys, the old R&S guys or a combination? |
| charliedelta:
Why is R&S so secretive about their prices? On a lots of occasions i wanted to buy or recommend your products to the management team and we have no idea what the prices are. R&S should really change this poor marketing decision. If I visit the Keysight web page all the prices are there for the world to see. I think R&S promotes the image that their products are the best in the world and if you have to ask the price you not the kind of customer that R&S wants. To me this is poor marketing. Then theres the general lack of availability of manuals on the web page. Not every manual is published or a available. When I find a company that does not want to release information to a potential customer even if I purchased the unit second hand it makes me very nervous about buying such equipment. R&S seem to be control freaks regarding the release of information. Dont get me wrong, I love the excellent product range. But R&S seem to be a very elitist company who want to seem to only want to pursue the very top buyers in the market. I could be wrong about this assumption? |
| Rich@RohdeScopesUSA:
--- Quote from: vealmike on April 27, 2017, 11:06:41 am --- --- Quote from: vealmike on March 24, 2017, 01:56:47 pm ---Hi Rich, I have a question about the R&S 'scope range. But first a little background. Five or six years ago, when R&S first entered the 'scope market, I bought (well I selected, my then employer bought) two of your 1GHz four channel 'scopes. I think the list price was close to £30,000 UKP. Unfortunately I don't remember the model number. As you should expect for that kind of money they were absolutely superb pieces of kit. Very low noise high resolution measuring machines. Typical R&S quality. Since then, R&S have acquired Hameg. Now all Hameg designs are badged as R&S. Now I'm sure there were very good business reasons for doing this, but Hameg sold into the high end hobbiest / low end electronics market. They didn't have R&S's attention to detail and they didn't pretend to. Could you please tell us which of the current lines are designed in house at R&S and which are Hameg 'scopes. I'm sure you will tell us that R&S have been working hard to bring your quality to the lower end 'scopes. I'd be very interested to know what has been done on that front. --- End quote --- ^^ Cough ^^ Not sure if you missed this Rich, or declined to answer. Am really interested to know what has gone on behind the scenes. Are there two design teams? If one team, is it the old Hameg guys, the old R&S guys or a combination? --- End quote --- Hi vealmike - sorry I hadn't responded to this. I believe I responded in the RTB2000 thread to a similar question, but that thread is massive so it is easily missed. In general, the teams have been together for some time (Hameg joined R&S back in 2005), but up to this point the HMO scopes have used the same architecture. The RTB2000 is one of our first scopes that has been designed by a combination of our development teams from the ground up with new R&S ASICs, SW, etc. So short answer - it is a combination. -Rich |
| Rich@RohdeScopesUSA:
--- Quote from: charliedelta on April 27, 2017, 12:44:31 pm ---Why is R&S so secretive about their prices? On a lots of occasions i wanted to buy or recommend your products to the management team and we have no idea what the prices are. R&S should really change this poor marketing decision. If I visit the Keysight web page all the prices are there for the world to see. I think R&S promotes the image that their products are the best in the world and if you have to ask the price you not the kind of customer that R&S wants. To me this is poor marketing. Then theres the general lack of availability of manuals on the web page. Not every manual is published or a available. When I find a company that does not want to release information to a potential customer even if I purchased the unit second hand it makes me very nervous about buying such equipment. R&S seem to be control freaks regarding the release of information. Dont get me wrong, I love the excellent product range. But R&S seem to be a very elitist company who want to seem to only want to pursue the very top buyers in the market. I could be wrong about this assumption? --- End quote --- Hi charliedelta - it's actually a lot less sinister than that :) For decades we've been an engineering company run by engineers. Marketing was not top of mind. But we are trying to get better (without losing our focus on creating the best products possible). Unfortunately, many of our processes do not support this yet (and because of that, combined with a worldwide sales) it makes it difficult to implement today. But, you'll see things like prices start to show up (hopefully soon in North America). It's just taking time. And almost all of our manuals for newer products (I say almost because I'm not involved with all our products - I'm sure there is an exception - but things like our scopes have all their manuals on the web) are on the web today and we also have a customer portal called "gloris" (gloris.rohde-schwarz.com) that owners of products can register at and get manuals from as well. Hope this helps and sorry for the challenges. -Rich |
| norks:
Hi Rich, I received my RTB2004 this week and I'm loving it so far :-+ Before getting my hands on it I didn't think much of the touchscreen (been fine without it up to now) but I really like it. It's very quick and user friendly for some types of inputs and adjustments. The physical controls and touch complement each other to great effect. Mainly I wanted to report a bug I found where the channel that the cursors are active for doesn't always update properly as channels are being turned on and off. For example, with cursors on CH4, turn on CH1 and turn off CH4 -> cursors instantly switch to CH1. Do the same but starting with CH1 on, and cursors don't auto-switch to CH4. I noticed this when I was only using CH4 and I turned on cursors to play around and get a feel for things, but the cursor measurements were reading from CH1 oddly. See screenshot... (exception: if the cursor menu is open and SOURCE is the active field, the auto-switching works) I have FW 1.204 Also, they missed a typo in the current user manual, search "Troggering" |
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