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RS PRO / Siglent 1052DL+ stuck at boot logo.

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JHF:
Hi!

It seems my SIGLENT SDS 1052DL+ got the infamous "stuck on SIGLENT boot screen"

Would it be possible to receive the fabled recovery method ? It would save lives! (or 50$ and 2 weeks)

Thanks in advance!

J.H.

tautech:

--- Quote from: JHF on October 10, 2024, 05:40:36 am ---Hi!

It seems my SIGLENT SDS 1052DL+ got the infamous "stuck on SIGLENT boot screen"

Would it be possible to receive the fabled recovery method ? It would save lives! (or 50$ and 2 weeks)

Thanks in advance!

J.H.

--- End quote ---
Welcome to the forum.

Just who exactly wants that sorta money for recovery ?
Name and shame please.

JHF:
Haha, I don't remember the actual price of the recovery itself but the shipping cost of sending it back and forth was actually the major part of it  ::) (I trash the quote so I can't tell the detail)

Thank you for the concern though!

tautech:

--- Quote from: JHF on October 10, 2024, 12:06:49 pm ---Haha, I don't remember the actual price of the recovery itself but the shipping cost of sending it back and forth was actually the major part of it  ::) (I trash the quote so I can't tell the detail)

Thank you for the concern though!

--- End quote ---
To whom exactly please ?

Recovery can be done by you, when given the correct recovery package !

Reach out to support-eu@siglent.com for the SDS1052DL+ recovery package.

JHF:
Hi!

Thank you for the answer and I'm gonna ask that support asap!

I'll have to ask my boss on monday where he got the quote because I can't remember (it would be either the supplier or some repair company I guess - this thing has been sitting in a corner for over 6 months since that ...) but the thing is : I work in a school and since it's not personal/company money but public fund no one really care (it's just me who found paying for what looks like a software glitch ridiculous).

PS : I did try spamming the "math" button to no avail then saw that forum ^^

Anyway, thanks again for the help and have a good day/night!

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