Author Topic: SDM3055 won’t start up, stuck on Boot Screen again (help Tautech)  (Read 1214 times)

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Offline JimLevTopic starter

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Last year I had the same problem, I got the patch and installed it. All was good until this morning, it won’t get past the boot screen.
I called Siglent in Ohio, he sent me the same patch which I tried, it won’t install, never gets past the boot screen.
I called Siglent again, looks like I’ll have to send it back for repair.
Tautech, got any tricks up your sleeve that might get me up and running? I’ve got a lot of calibration to do for a customer.

Thanks, JimLev
Jim L
 

Online tautech

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Re: SDM3055 won’t start up, stuck on Boot Screen again (help Tautech)
« Reply #1 on: June 20, 2022, 08:29:37 pm »
Tautech, got any tricks up your sleeve that might get me up and running?
Yep, send me PM.
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Some stuff seen @ Siglent HQ cannot be shared.
 
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Offline ehughes

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Re: SDM3055 won’t start up, stuck on Boot Screen again (help Tautech)
« Reply #2 on: December 01, 2022, 02:13:51 pm »
I have a unit with the same issue.


I can't seem to get ahold of Siglent for the recovery package.   Would someone be kind enough to share the recovery package.?
 

Online tautech

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Re: SDM3055 won’t start up, stuck on Boot Screen again (help Tautech)
« Reply #3 on: December 01, 2022, 07:20:29 pm »
I have a unit with the same issue.


I can't seem to get ahold of Siglent for the recovery package.   Would someone be kind enough to share the recovery package.?
It is NOT for online sharing.
PM sent.

Guys, please get your SDM bench meters updated to the latest firmwares.
https://int.siglent.com/download/firmwares/?CateIdss=5
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Offline e013041

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Re: SDM3055 won’t start up, stuck on Boot Screen again (help Tautech)
« Reply #4 on: December 20, 2022, 08:25:39 pm »
I just joined this illustrious club this morning. I was the first time I have turned on my SDM3055 this winter, and it is stuck on the boot screen. Serial #SDM305C1150064. Thanks in advance to anyone able to assist.
 

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Re: SDM3055 won’t start up, stuck on Boot Screen again (help Tautech)
« Reply #5 on: December 20, 2022, 08:35:26 pm »
I just joined this illustrious club this morning. I was the first time I have turned on my SDM3055 this winter, and it is stuck on the boot screen. Serial #SDM305C1150064. Thanks in advance to anyone able to assist.
Welcome to the forum.

SN# seems like a quite old unit, have you ever updated the firmware ?

Send me PM with your email address and with luck we can recover it with our USB recovery tool.
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Some stuff seen @ Siglent HQ cannot be shared.
 


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