Products > Test Equipment

SDS1104X-E Unexpected Behaviour

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BillyO:
I discovered a bug in the Siglent SDS1104X-E.  I actually discovered it a while ago (when I found the offset in AC coupling mode on all 4 channels) but it's now becoming a bit annoying.

Offset and position do exactly the same thing.  They shouldn't.  Position should set the base-line (it does), offset should adjust the offset from base-line.  It doesn't, it just changes the base-line just like the position control does.  I am not sure if this was introduced in the latest software/firmware as that's what I'm using and have never used anything else.

Is there an official way to log a bug report?

Edit: Video added.

https://youtu.be/UzVjM4AltRc

Martin72:
Short video would be nice...

pope:
Interesting. I'll check mine when I get a chance.

BillyO:

--- Quote from: Martin72 on November 23, 2022, 10:42:10 pm ---Short video would be nice...

--- End quote ---
What video format and size does the site permit?

2N3055:

--- Quote from: BillyO on November 23, 2022, 10:39:22 pm ---I discovered a bug in the Siglent SDS1104X-E.  I actually discovered it a while ago (when I found the offset in AC coupling mode on all 4 channels) but it's now becoming a bit annoying.

Offset and position do exactly the same thing.  They shouldn't.  Position should set the base-line (it does), offset should adjust the offset from base-line.  It doesn't, it just changes the base-line just like the position control does.  I am not sure if this was introduced in the latest software/firmware as that's what I'm using and have never used anything else.

Is there an official way to log a bug report?

--- End quote ---
Can you, please, explain what baseline, offset and position mean to you?
How did you set Vertical reference settings in Utility menu? (manual pg 220.)

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