Products > Test Equipment

SDS1204X-E scope freezing when collecting waveform

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bdunham7:

--- Quote from: AnarchistWolf on June 21, 2022, 05:05:20 pm ---Same problem occurs. I even set it to 500ms (Which is out of the range i need to work in). I did 50 captures and after it finished it froze the instrument.

--- End quote ---

What is out of range?  You're still using 200µs/div timebase, only with 500ms holdoff, right?  If it still freezes, then it is a software bug that is not related to scope workload.  I haven't tried your code and I won't have time/space, but since two others have confirmed it here, I suppose that is indeed the case.  The only suggestion I can think of other than reporting this to Siglent is to roll back the firmware to some earlier versions and see if they have the same issue.  I don't know how far back you can go with the firmware, I think it depends on how new the scope hardware is.

bd139:
I don’t know why workload is even being discussed.

It’s defective software. Any remote procedure call should not hose the scope regardless of what you do.

tautech:

--- Quote from: bd139 on June 21, 2022, 01:24:27 pm ---Pokes tautech...  :-DD

--- End quote ---
Ouch !  Prune those fingernails please !  :-DD

You all did just fine while I slept, and thank you all for the trouble to check this out.  :clap:

Sinisa, do you have enough info to take this to Siglent or Herbie since he has 2&4ch X-E's ?

2N3055:

--- Quote from: tautech on June 21, 2022, 08:57:14 pm ---
--- Quote from: bd139 on June 21, 2022, 01:24:27 pm ---Pokes tautech...  :-DD

--- End quote ---
Ouch !  Prune those fingernails please !  :-DD

You all did just fine while I slept, and thank you all for the trouble to check this out.  :clap:

Sinisa, do you have enough info to take this to Siglent or Herbie since he has 2&4ch X-E's ?

--- End quote ---

Yeah I think so..
BD139 is right, there is enough info to confirm something is fishy and to start investigation...

tautech:

--- Quote from: 2N3055 on June 21, 2022, 09:47:14 pm ---
--- Quote from: tautech on June 21, 2022, 08:57:14 pm ---
--- Quote from: bd139 on June 21, 2022, 01:24:27 pm ---Pokes tautech...  :-DD

--- End quote ---
Ouch !  Prune those fingernails please !  :-DD

You all did just fine while I slept, and thank you all for the trouble to check this out.  :clap:

Sinisa, do you have enough info to take this to Siglent or Herbie since he has 2&4ch X-E's ?

--- End quote ---

Yeah I think so..
BD139 is right, there is enough info to confirm something is fishy and to start investigation...

--- End quote ---
It's done !  :clap:

@AnarchistWolf
I have a beta FW for you to try and report back with your findings, please PM me with your email address.

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