Products > Test Equipment

SDS1204X-E scope freezing when collecting waveform

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bd139:
That’s pretty awesome. Fingers crossed  :-+

2N3055:

--- Quote from: tautech on June 22, 2022, 10:20:44 am ---
--- Quote from: 2N3055 on June 21, 2022, 09:47:14 pm ---
--- Quote from: tautech on June 21, 2022, 08:57:14 pm ---
--- Quote from: bd139 on June 21, 2022, 01:24:27 pm ---Pokes tautech...  :-DD

--- End quote ---
Ouch !  Prune those fingernails please !  :-DD

You all did just fine while I slept, and thank you all for the trouble to check this out.  :clap:

Sinisa, do you have enough info to take this to Siglent or Herbie since he has 2&4ch X-E's ?

--- End quote ---

Yeah I think so..
BD139 is right, there is enough info to confirm something is fishy and to start investigation...

--- End quote ---
It's done !  :clap:

@AnarchistWolf
I have a beta FW for you to try and report back with your findings, please PM me with your email address.

--- End quote ---

That was damn fast even for you...  :-+

tautech:

--- Quote from: 2N3055 on June 22, 2022, 10:39:39 am ---
--- Quote from: tautech on June 22, 2022, 10:20:44 am ---
--- Quote from: 2N3055 on June 21, 2022, 09:47:14 pm ---
--- Quote from: tautech on June 21, 2022, 08:57:14 pm ---
--- Quote from: bd139 on June 21, 2022, 01:24:27 pm ---Pokes tautech...  :-DD

--- End quote ---
Ouch !  Prune those fingernails please !  :-DD

You all did just fine while I slept, and thank you all for the trouble to check this out.  :clap:

Sinisa, do you have enough info to take this to Siglent or Herbie since he has 2&4ch X-E's ?

--- End quote ---

Yeah I think so..
BD139 is right, there is enough info to confirm something is fishy and to start investigation...

--- End quote ---
It's done !  :clap:

@AnarchistWolf
I have a beta FW for you to try and report back with your findings, please PM me with your email address.

--- End quote ---

That was damn fast even for you...  :-+

--- End quote ---
Well Siglent were watching all along it seems..... as I did nuthing !  :-+

--- Quote from: bd139 on June 22, 2022, 10:27:48 am ---That’s pretty awesome. Fingers crossed  :-+

--- End quote ---
Yep, but don't worry I reminded them who did a lot of the work and they had a SDS1202X-E which requires the exact same fix !   :horse:

This is what dropped into our Inbox
Socket communication problem
We found a TCP socket communication problem discussion in below link of EEVblog
https://www.eevblog.com/forum/testgear/sds1204x-e-scope-freezing-when-collecting-waveform/

It maybe a bug for the socket. If we analyze correct, it will be solved in the new firmware.
Please send the attachment firmware to the customer. And feedback to me the result.

That's just gotta give you the smileys.  ;D

tv84:

--- Quote from: tautech on June 22, 2022, 10:49:17 am ---This is what dropped into our Inbox
Socket communication problem
We found a TCP socket communication problem discussion in below link of EEVblog
https://www.eevblog.com/forum/testgear/sds1204x-e-scope-freezing-when-collecting-waveform/

It maybe a bug for the socket. If we analyze correct, it will be solved in the new firmware.
Please send the attachment firmware to the customer. And feedback to me the result.

That's just gotta give you the smileys.  ;D

--- End quote ---

Siglent 1 - 0 A Brands

bd139:
Will make sure we post this on the Keysight thread  :-DD

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