Hey, everyone. This is my first post here.
I downloaded the firmware update to an 8GB USB stick freshly formatted as FAT32. I added the .ads file to it and ejected it from my PC. Then I plugged it in to my SDS814X, went to upgrade, chose the file, and pressed the reboot button. The oscilloscope rebooted, but it is now stuck on the Siglent splash screen. It's been that way for 30 minutes. I haven't tried to touch anything, but I'm unsure what to do. This isn't the first time I've updated the firmware on it, so I'm not sure what's going on. This unit is "unlocked" to an SDS824X, if that matters.
The firmware file I downloaded is named "SDS800X-HD_1.1.6.2.ADS"
Any ideas? Thanks!
These aren't intended to update with a reboot.
The FW update process is user selected and takes a minute or 2 to upload the FW update file and a progress bar is displayed.
Then the DSO must reboot for the new FW to be installed and the reboot either happens after an auto timeout or the user can select to reboot immediately.
The same thing happened in my case. Factory SDS824X, SW 1.1.3.8, UBoot-OS 2.8.12, FPGA 2024-04-11, HW rev. 00.
My oscilloscope was allowed to warm up for a sufficient amount of time.
Then the new firmware was loaded from the web interface and I let the instrument reboot itself when the reboot timer expired.
After reboot it stuck on the Siglent logo for an indefinite time.
No message like "please wait in progress" is displayed (considering that in the background Siglent is installing something or doing some cleanup.)
After waiting for 15 minutes, I decided to turn off the oscilloscope then a simple power on brought the instrument back to life.
I followed the advice to perform a self-calibration routine after the firmware update and the operation took about 5 minutes.
The new firmware seems to have been installed successfully, FPGA is now ver. 2024-11-26, but UBoot-OS remains at ver. 2.8.12.
Why are there two versions of UBoot (2.x.x versus 3.x.x), is this related to the hardware revision? I saw SDS800X with the same HW rev. but with different UBoot OS versions.
As does my SDS814X HD, an early build (#0316) from early 2024.
Just updated to 6.2 and previously running on the beta version 5.0.
Where have you seen a V3 Uboot ?
Regarding UBoot ver. 3, User @Furna post here:
https://www.eevblog.com/forum/testgear/siglent-sds800x-hd-12-bit-dsos-coming/msg5586747/#msg5586747
On the other hand, I think I found the reason why the oscilloscope got stuck on the Siglent logo after installing the new firmware.
I always performed the firmware upgrade from the web interface. No problems up to version 1.1.6.2.
I couldn't call this a bug, because it doesn't prevent it from working, but...
- With the LAN interface connected, DHCP and NTP configured to auto, I turned on the oscilloscope and it remains stuck on the startup logo.
- I suspected something related to NTP, so I configured NTP to manual. Still stuck on Siglent logo.
- If I call the Utility - Reboot menu, everything works normally, but if I select normal shutdown, after next power on the oscilloscope remains stuck in the startup screen.
- Without LAN connection to wired network, the oscilloscope starts normally.
Maybe it's a specific malfunction only for me, it remains to be seen if it can be reproduced by other users who have installed firmware 1.1.6.2