SDS800X HD Bug Reports + Firmware

[eTobey]

I don't know if this is a bug, or just an oversight.

The scope supports SMB server, but only SMB client is documented in the user manual. For the client, both username and password can be set. But for the server, there seems to be no way to change the username from the default "ShareUser". I'd certainly prefer if it could be changed to a username of my own choice.

If something "is just not there" then i would say, a bug "is just not there". Why would you prefer a custom choice here?

[Furna]

I don't know if this is a bug, or just an oversight.

If you don't know if it is bug you are supposed to discusst it over the topic for genereal discussion
https://www.eevblog.com/forum/testgear/siglent-sds800x-hd-12-bit-dsos-coming/

[mikes]

If you don't know if it is bug you are supposed to discusst it over the topic for genereal discussion

If you're not a moderator, you're not supposed to be moderating.

[Furna]

If you don't know if it is bug you are supposed to discusst it over the topic for genereal discussion

If you're not a moderator, you're not supposed to be moderating.

Read the first post of this topic; behave mikes.

[mikes]

Read the first post of this topic; behave mikes.

You're not a mod. I will gleefully ignore your hypocritical suggestion.

[eTobey]

Read the first post of this topic; behave mikes.

You're not a mod. I will gleefully ignore your hypocritical suggestion.

Seems like you are ignoring my question too?

[Conrad Hoffman]

New firmware for the SDS800 is out. Would somebody please install it! When I hear that it works OK, I'll do mine. Not an early adopter anymore!

[SHF]

New firmware for the SDS800 is out. Would somebody please install it! When I hear that it works OK, I'll do mine. Not an early adopter anymore!

new firmware is running, could not find anything negative in the short term

[mawyatt]

Just installed and no problems to report so far

Best

[2N3055]

Just installed and no problems to report so far

Best

Hi Mike!

Check FFT.. 

Best,

 Siniša

[mawyatt]

Just installed and no problems to report so far

Best

Hi Mike!

Check FFT.. 

Best,

 Siniša

Wow!! This little DSO just brings a smile every time we use it. Just keeps getting better and better from an already exceptional performance/value baseline

Best

[ExecutiveDysfunction]

Hey, everyone. This is my first post here.

I downloaded the firmware update to an 8GB USB stick freshly formatted as FAT32. I added the .ads file to it and ejected it from my PC. Then I plugged it in to my SDS814X, went to upgrade, chose the file, and pressed the reboot button. The oscilloscope rebooted, but it is now stuck on the Siglent splash screen. It's been that way for 30 minutes. I haven't tried to touch anything, but I'm unsure what to do. This isn't the first time I've updated the firmware on it, so I'm not sure what's going on. This unit is "unlocked" to an SDS824X, if that matters.

The firmware file I downloaded is named "SDS800X-HD_1.1.6.2.ADS"

Any ideas? Thanks!

[Martin72]

Hi,

Try the hardware reset routine...(pdf attached).

[ExecutiveDysfunction]

Hi,

Try the hardware reset routine...(pdf attached).

Hi, that worked. Thanks! Looks like the update was successful too. Strange!

[Martin72]

Nice! 

[tautech]

Hey, everyone. This is my first post here.

I downloaded the firmware update to an 8GB USB stick freshly formatted as FAT32. I added the .ads file to it and ejected it from my PC. Then I plugged it in to my SDS814X, went to upgrade, chose the file, and pressed the reboot button. The oscilloscope rebooted, but it is now stuck on the Siglent splash screen. It's been that way for 30 minutes. I haven't tried to touch anything, but I'm unsure what to do. This isn't the first time I've updated the firmware on it, so I'm not sure what's going on. This unit is "unlocked" to an SDS824X, if that matters.

The firmware file I downloaded is named "SDS800X-HD_1.1.6.2.ADS"

Any ideas? Thanks!

These aren't intended to update with a reboot.

The FW update process is user selected and takes a minute or 2 to upload the FW update file and a progress bar is displayed.
Then the DSO must reboot for the new FW to be installed and the reboot either happens after an auto timeout or the user can select to reboot immediately.

[Conrad Hoffman]

Updated and it looks fine. Now I just need time to use it and see what's different.

[TomKatt]

New firmware for the SDS800 is out. Would somebody please install it! When I hear that it works OK, I'll do mine. Not an early adopter anymore!

Seems like a few new features and operating changes in addition to a few bug fixes…

https://siglentna.com/wp-content/uploads/dlm_uploads/2025/03/SDS800X-HD-Firmware-Revise-History-and-Update-Instructions.pdf

What does moveable channel labels mean?  Or ‘Remote Reading Acceleration’?

I successfully updated my SDS804X (now 824) and it went smoothly…. Though I don’t frequently use many of the more advanced options.

[nanopico]

Hey, everyone. This is my first post here.

I downloaded the firmware update to an 8GB USB stick freshly formatted as FAT32. I added the .ads file to it and ejected it from my PC. Then I plugged it in to my SDS814X, went to upgrade, chose the file, and pressed the reboot button. The oscilloscope rebooted, but it is now stuck on the Siglent splash screen. It's been that way for 30 minutes. I haven't tried to touch anything, but I'm unsure what to do. This isn't the first time I've updated the firmware on it, so I'm not sure what's going on. This unit is "unlocked" to an SDS824X, if that matters.

The firmware file I downloaded is named "SDS800X-HD_1.1.6.2.ADS"

Any ideas? Thanks!

These aren't intended to update with a reboot.

The FW update process is user selected and takes a minute or 2 to upload the FW update file and a progress bar is displayed.
Then the DSO must reboot for the new FW to be installed and the reboot either happens after an auto timeout or the user can select to reboot immediately.

The same thing happened in my case. Factory SDS824X, SW 1.1.3.8, UBoot-OS 2.8.12, FPGA 2024-04-11, HW rev. 00.
My oscilloscope was allowed to warm up for a sufficient amount of time.

Then the new firmware was loaded from the web interface and I let the instrument reboot itself when the reboot timer expired.
After reboot it stuck on the Siglent logo for an indefinite time.
No message like "please wait in progress" is displayed (considering that in the background Siglent is installing something or doing some cleanup.)

After waiting for 15 minutes, I decided to turn off the oscilloscope then a simple power on brought the instrument back to life.
I followed the advice to perform a self-calibration routine after the firmware update and the operation took about 5 minutes.
The new firmware seems to have been installed successfully, FPGA is now ver. 2024-11-26, but UBoot-OS remains at ver. 2.8.12.
Why are there two versions of UBoot (2.x.x versus 3.x.x), is this related to the hardware revision? I saw SDS800X with the same HW rev. but with different UBoot OS versions.

[2N3055]

New firmware for the SDS800 is out. Would somebody please install it! When I hear that it works OK, I'll do mine. Not an early adopter anymore!

Seems like a few new features and operating changes in addition to a few bug fixes…

https://siglentna.com/wp-content/uploads/dlm_uploads/2025/03/SDS800X-HD-Firmware-Revise-History-and-Update-Instructions.pdf

What does moveable channel labels mean?  Or ‘Remote Reading Acceleration’?

I successfully updated my SDS804X (now 824) and it went smoothly…. Though I don’t frequently use many of the more advanced options.

Moveable channel labels mean exactly that. If you enable chanel labels, label itself can be dragged around the screen to position it where you like.
"Remote reading acceleration" is some kind of acceleration of VNC remote screen display when you have low bandwidth.  I didn't see much difference in local work in LAN, and didn't try it over some slow link.
FFT was further optimized, and few new windows added.

[TomKatt]

Moveable channel labels mean exactly that. If you enable chanel labels, label itself can be dragged around the screen to position it where you like.
"Remote reading acceleration" is some kind of acceleration of VNC remote screen display when you have low bandwidth.  I didn't see much difference in local work in LAN, and didn't try it over some slow link.
FFT was further optimized, and few new windows added.

Thanks for the explanation - the Channel labels feature might prove useful with busy screens with multiple signals.

Edit - all this time and I just noticed that your avatar is probably a cut open 2N3055 lol

[2N3055]

Moveable channel labels mean exactly that. If you enable chanel labels, label itself can be dragged around the screen to position it where you like.
"Remote reading acceleration" is some kind of acceleration of VNC remote screen display when you have low bandwidth.  I didn't see much difference in local work in LAN, and didn't try it over some slow link.
FFT was further optimized, and few new windows added.

Thanks for the explanation - the Channel labels feature might prove useful with busy screens with multiple signals.

Edit - all this time and I just noticed that your avatar is probably a cut open 2N3055 lol

You're welcome.

Yes it is. 

[tautech]

Hey, everyone. This is my first post here.

I downloaded the firmware update to an 8GB USB stick freshly formatted as FAT32. I added the .ads file to it and ejected it from my PC. Then I plugged it in to my SDS814X, went to upgrade, chose the file, and pressed the reboot button. The oscilloscope rebooted, but it is now stuck on the Siglent splash screen. It's been that way for 30 minutes. I haven't tried to touch anything, but I'm unsure what to do. This isn't the first time I've updated the firmware on it, so I'm not sure what's going on. This unit is "unlocked" to an SDS824X, if that matters.

The firmware file I downloaded is named "SDS800X-HD_1.1.6.2.ADS"

Any ideas? Thanks!

These aren't intended to update with a reboot.

The FW update process is user selected and takes a minute or 2 to upload the FW update file and a progress bar is displayed.
Then the DSO must reboot for the new FW to be installed and the reboot either happens after an auto timeout or the user can select to reboot immediately.

The same thing happened in my case. Factory SDS824X, SW 1.1.3.8, UBoot-OS 2.8.12, FPGA 2024-04-11, HW rev. 00.
My oscilloscope was allowed to warm up for a sufficient amount of time.

Then the new firmware was loaded from the web interface and I let the instrument reboot itself when the reboot timer expired.
After reboot it stuck on the Siglent logo for an indefinite time.
No message like "please wait in progress" is displayed (considering that in the background Siglent is installing something or doing some cleanup.)

After waiting for 15 minutes, I decided to turn off the oscilloscope then a simple power on brought the instrument back to life.
I followed the advice to perform a self-calibration routine after the firmware update and the operation took about 5 minutes.
The new firmware seems to have been installed successfully, FPGA is now ver. 2024-11-26, but UBoot-OS remains at ver. 2.8.12.
Why are there two versions of UBoot (2.x.x versus 3.x.x), is this related to the hardware revision? I saw SDS800X with the same HW rev. but with different UBoot OS versions.

As does my SDS814X HD, an early build (#0316) from early 2024.
Just updated to 6.2 and previously running on the beta version 5.0.

Where have you seen a V3 Uboot ?

[TomKatt]

Where have you seen a V3 Uboot ?

I bought my SDS804X HD (upgraded to SDS824X) around March or April last year (2024)...  Can't recall the exact date but I do remember it was early after release when some stock was hard to come by.   I never paid attention if the U-Boot upgraded in the process, but it's currently showing as version 3.8.12 

[nanopico]

Hey, everyone. This is my first post here.

I downloaded the firmware update to an 8GB USB stick freshly formatted as FAT32. I added the .ads file to it and ejected it from my PC. Then I plugged it in to my SDS814X, went to upgrade, chose the file, and pressed the reboot button. The oscilloscope rebooted, but it is now stuck on the Siglent splash screen. It's been that way for 30 minutes. I haven't tried to touch anything, but I'm unsure what to do. This isn't the first time I've updated the firmware on it, so I'm not sure what's going on. This unit is "unlocked" to an SDS824X, if that matters.

The firmware file I downloaded is named "SDS800X-HD_1.1.6.2.ADS"

Any ideas? Thanks!

These aren't intended to update with a reboot.

The FW update process is user selected and takes a minute or 2 to upload the FW update file and a progress bar is displayed.
Then the DSO must reboot for the new FW to be installed and the reboot either happens after an auto timeout or the user can select to reboot immediately.

The same thing happened in my case. Factory SDS824X, SW 1.1.3.8, UBoot-OS 2.8.12, FPGA 2024-04-11, HW rev. 00.
My oscilloscope was allowed to warm up for a sufficient amount of time.

Then the new firmware was loaded from the web interface and I let the instrument reboot itself when the reboot timer expired.
After reboot it stuck on the Siglent logo for an indefinite time.
No message like "please wait in progress" is displayed (considering that in the background Siglent is installing something or doing some cleanup.)

After waiting for 15 minutes, I decided to turn off the oscilloscope then a simple power on brought the instrument back to life.
I followed the advice to perform a self-calibration routine after the firmware update and the operation took about 5 minutes.
The new firmware seems to have been installed successfully, FPGA is now ver. 2024-11-26, but UBoot-OS remains at ver. 2.8.12.
Why are there two versions of UBoot (2.x.x versus 3.x.x), is this related to the hardware revision? I saw SDS800X with the same HW rev. but with different UBoot OS versions.

As does my SDS814X HD, an early build (#0316) from early 2024.
Just updated to 6.2 and previously running on the beta version 5.0.

Where have you seen a V3 Uboot ?

Regarding UBoot ver. 3, User @Furna post here:

https://www.eevblog.com/forum/testgear/siglent-sds800x-hd-12-bit-dsos-coming/msg5586747/#msg5586747


On the other hand, I think I found the reason why the oscilloscope got stuck on the Siglent logo after installing the new firmware.
I always performed the firmware upgrade from the web interface. No problems up to version 1.1.6.2.
I couldn't call this a bug, because it doesn't prevent it from working, but...

- With the LAN interface connected, DHCP and NTP configured to auto, I turned on the oscilloscope and it remains stuck on the startup logo.
- I suspected something related to NTP, so I configured NTP to manual. Still stuck on Siglent logo.
- If I call the Utility - Reboot menu, everything works normally, but if I select normal shutdown, after next power on the oscilloscope remains stuck in the startup screen.
- Without LAN connection to wired network, the oscilloscope starts normally.

Maybe it's a specific malfunction only for me, it remains to be seen if it can be reproduced by other users who have installed firmware 1.1.6.2