Products > Test Equipment
Searching for Advantest R9211E service manual
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MadModder:
The thing is working, but it would be nice to have the service manual and schematics for future use.
I've been in contact with Three-R corporation in Japan that took over the service and support for Advantest equipment in 2017.
They will not give me a copy of the 30+ years old documents due to company rules and guidelines.
Even though they dropped the support completely for this model in 2006.
Regardless of how old the information is, they never provide "sensitive technical information".  :palm:
I guess they rather throw it in the garbage than letting people save old gear.

I find it strange, almost unbelievable, that not even a single piece of schematic would have leaked since 1988.
Norbert67:
Hello.
I´ve just found your topic. I am in the same boots. I have a tr9403 spec. analyzer with failed ram. And couldn´t find any schematics.
After a short texting they said the same to me - factory rules and so on...
I think they fear that somebody reverse engineer and modernize it with FPGAs, but the AM29xx series are from the seventies!  :-//
Actually not the first japanese company, that declined such a request.
That much for the right to repair :(
But at Kikusui are helpful people.
The only thing I know, that Rohde Schwarz provided the sale and service in Europe.
ReedTriesToRepair:
I have had the same experience with Smiths Detection here in the US. They are so protective of their products that they will not even send you a user manual until they can verify you are the rightful owner of a piece of their hardware. If you are not the original purchaser, they will require you to supply them with a Bill of Sale. Even for something as simple as a microscope add-on. It's pretty incredible.
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