Author Topic: Siglent Bench DMMs SDM3065X, SDM3055 and SDM3045X  (Read 163342 times)

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Offline Elrod

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #325 on: July 04, 2017, 02:03:10 am »
Yes, I have tried toggling the beeper ON and OFF.  Still no beeper.  I have tried leaving it unplugged for a while and loading factory settings.  Total silence.  Very odd.  Everything else is fine.  I started to open it up and see if there was a bad solder connection.  I decided to check the warranty first.  3 years.  I've had mine about a 1.5 years.  I have tried emailing the address on the website.  No reply.

Elrod
 

Online tautech

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #326 on: July 04, 2017, 02:12:03 am »
Yes, I have tried toggling the beeper ON and OFF.  Still no beeper.  I have tried leaving it unplugged for a while and loading factory settings.  Total silence.  Very odd.  Everything else is fine.  I started to open it up and see if there was a bad solder connection.  I decided to check the warranty first.  3 years.  I've had mine about a 1.5 years.  I have tried emailing the address on the website.  No reply.

Elrod
Which email ?
There is no info in your profile to indicate which part of the world you are in so I can't recommend one in your timezone.
Yes the warranty is 3 years, please don't open it before you hear from a Siglent rep.
They will advise you of the next steps you need to take.

Have you contacted your supplier ?

BTW, just shot an email to the factory tech support...........they may PM you.
« Last Edit: July 04, 2017, 02:15:42 am by tautech »
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Offline ivan747

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Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #327 on: July 04, 2017, 02:38:31 am »
It seems that this is their very first multimeter ever released. Then I do not want it. It has a color LCD, so it must be full of bugs.
I would trust GW Instek multimeters instead. Yes, they make some so-so scopes, but they still work as promised. Almost.

"This multimeter has a color LCD, so it must be full of bugs"

I love it.

My sentiments exactly.


I will let them work out the issues for a year or two and we will see :)
 

Offline Elrod

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #328 on: July 04, 2017, 02:48:16 pm »
Tautech,
I have updated my profile.  I sent an email to info@siglent.com.  I bought the SDM3055 from TEquipment.net who I believe no longer carry Siglent.
 
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Online tautech

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #329 on: July 04, 2017, 07:41:11 pm »
Tautech,
I have updated my profile.  I sent an email to info@siglent.com.  I bought the SDM3055 from TEquipment.net who I believe no longer carry Siglent.
Good.
Check you profile for a PM from the factory otherwise Steve and the guys for Ohio will be in touch.
Factory Tech support mentioned to me it is most likely a buzzer HW failure and they will fix it.
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Offline Elrod

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #330 on: July 06, 2017, 12:19:45 am »
I received an email from Siglent in Ohio and it included an RMA number.  My SDM3055 is on its way for repair.

Thank You Tautech
 

Offline Brandon_K

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #331 on: July 06, 2017, 02:39:02 am »
Tautech,
I have updated my profile.  I sent an email to info@siglent.com.  I bought the SDM3055 from TEquipment.net who I believe no longer carry Siglent.
Good.
Check you profile for a PM from the factory otherwise Steve and the guys for Ohio will be in touch.
Factory Tech support mentioned to me it is most likely a buzzer HW failure and they will fix it.
Is Steve with Micro Sales on Perimeter Loop in Dublin Ohio?

I'll actually be in Columbus about 15 miles from those guys from the 14th through the 22nd on business. I wonder if I could get a demo unit from them to play with.

Sent from my SM-N920V using Tapatalk

 

Online tautech

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #332 on: July 06, 2017, 07:01:41 am »
Tautech,
I have updated my profile.  I sent an email to info@siglent.com.  I bought the SDM3055 from TEquipment.net who I believe no longer carry Siglent.
Good.
Check you profile for a PM from the factory otherwise Steve and the guys for Ohio will be in touch.
Factory Tech support mentioned to me it is most likely a buzzer HW failure and they will fix it.
Is Steve with Micro Sales on Perimeter Loop in Dublin Ohio?
No.

This Steve:
https://www.eevblog.com/forum/profile/?u=97174

SIGLENT Technologies America, Inc
6557 Cochran Rd Solon, Ohio 44139

I'm sure they'd show you all you needed to know if you popped by.
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Online tautech

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #333 on: August 31, 2017, 11:03:02 am »
For owners of SDM3065X ONLY, there is new firmware.

http://siglentamerica.com/gjjrj-xq.aspx?id=6414&tid=15

Version: V3.01.01.03
6.9 Mb

Changelog
1.  Add U disk recovery function.
2.  Add the update of the calibration data function.
3.  Fix the bug of a few abnormal DCV measurements when the input terminal is shorted .
4.  Repair the external trigger problem.
5.  Some FPGA optimizations.
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Offline Eric-H

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #334 on: August 31, 2017, 01:35:10 pm »
The SDM3055 also got new firmware:

http://siglentamerica.com/gjjrj-xq.aspx?id=6413&tid=15

ReleaseDate
8/31/2017 1:53:15 AM
Version: V1.01.01.19
Imprint

1.  Add U disk recovery function.
2.  Modify Hold function arithmetic.
3.  Add the telnet SCPI function.
4.  Repair the external trig problem.
 
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Offline flash2b

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #335 on: August 31, 2017, 03:02:11 pm »
Thanx Eric-H !

Just installed on my SDM3055 and installation went fine. The beeper bug I reported before is also solved. Thank you Siglent !
 

Online tautech

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #336 on: September 18, 2017, 02:37:55 am »
To add to the other recent SDM30** FW:

SDM3045X
Version: V5.01.01.03
6.7 Mb

http://siglentamerica.com/gjjrj-xq.aspx?id=6427&tid=15

Changelog
1.   Add U disk recovery function.
2.   Modify Hold function arithmetic.
3.   Add the telnet SCPI function; port is 5024
   Example: telnet 192.168.0.105024
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Offline jtammine

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #337 on: October 22, 2017, 04:53:39 pm »
Few months usage of SDM3065X behind, I just quickly verified that the equipment is still rust free ;) It looks like cutting edges of metal parts are coated or galvanized to black finish.

The reference voltage source is LM399H as expected and seems to be good enough for 6.5 digit multimeter. I can see clear difference in build quality and PCB layout comparing to the SDM3055 in Dave’s teardown, new teardown for SDM3065X would be nice to see from Dave :)
 
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Offline qpit3a

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #338 on: February 09, 2018, 07:32:13 am »
Hi,

There is a bug that was identified in this meter 3045X that is shown in the linked video from TRX bench.  When he measures the DC offset (2V) of a 1Khz sine wave the Siglent measures low.  Does anyone who has used this multi meter know if this is a real bug and if so has it been fixed.  The current firmware seems to be 2  minor versions ahead of the version in the video (5.1.1.1 vs 5.1.1.3).    https://youtu.be/K09BLgyk9Hg?t=58m15s
Peter Cupit
 

Online Qw3rtzuiop

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #339 on: February 10, 2018, 10:12:47 am »
I tried to recreate that bug but i wasnt able to. My meter is on version 5.1.1.3.
 

Offline Joel_l

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #340 on: February 12, 2018, 04:14:47 pm »
Anyone know why the scanner card is a factory installed option only? It's not like you don't remove it to wire it up. I've been eyeing the 3065x but am not sure if/when I might want the scanner card. Things would be much simpler if it could be added at any time.
 

Offline Siglent America

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #341 on: February 12, 2018, 04:25:25 pm »
Anyone know why the scanner card is a factory installed option only? It's not like you don't remove it to wire it up. I've been eyeing the 3065x but am not sure if/when I might want the scanner card. Things would be much simpler if it could be added at any time.

Hi Joel,
I understand and asked Engineering this question last year myself. It turns out that we have to install one or more additional ICs, on the main PCB of the DMM for that scanner card, that are not installed otherwise. There also may have been an additional connector that the standard unit does not have.

So it involves soldering SMD devices and connectors - which is why it is not retrofittable - and I believe the factory opted to keep the price down for a standard unit and leave those parts out.
 

Offline Joel_l

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #342 on: February 12, 2018, 07:35:28 pm »
That's unfortunate. Are the modules available separately so that test setups can be pre-wired?
 

Offline Siglent America

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #343 on: February 12, 2018, 08:18:09 pm »
That's unfortunate. Are the modules available separately so that test setups can be pre-wired?

The scanner card is tested and shipped with the unit so it cannot be pre-ordered. The scanner connections are quick-release so they shouldn't take long to wire up.
 

Offline nctnico

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #344 on: February 12, 2018, 08:34:16 pm »
These kind of connections should be made using pluggable terminal blocks so it is easier to use one piece of equipment in multiple test setups. This is not just my opinion but that of several of my customers when I design products for them.
There are small lies, big lies and then there is what is on the screen of your oscilloscope.
 

Online tautech

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #345 on: February 12, 2018, 09:23:00 pm »
That's unfortunate. Are the modules available separately so that test setups can be pre-wired?
Maybe.
Part of the reason they're not available as a post sales option (other than already mentioned) is all the 16 channels are connected to a calibrator and the base unit card inputs settings saved as particular to that scanner card.

Anyways, good question and one we'll need to ask the factory after their hols.


There is the owners option to build a wired test header and externally terminate into an array/selection of test looms to suit your needs. 110VAC and 2.3A max ratings needs to be observed in the choice of header.

Oh, and NO hot plugging of the scanner card.

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Offline Joel_l

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #346 on: February 13, 2018, 07:37:05 pm »
It will be interesting to hear what they say. From my personal use perspective, it is probably not much of a hassle. In a past life I did reliability and qualification testing, swapping wires would not have been acceptable and an external dongle barely so. And if it's true that each card is somehow matched to the meter, that would have been a deal breaker.
 

Online tautech

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #347 on: February 13, 2018, 07:55:47 pm »
It will be interesting to hear what they say. From my personal use perspective, it is probably not much of a hassle. In a past life I did reliability and qualification testing, swapping wires would not have been acceptable and an external dongle barely so. And if it's true that each card is somehow matched to the meter, that would have been a deal breaker.
Give me a reminder about this, say by the end of Feb.

It maybe just to calibrate out the meter to scanner card signal path and maybe the cards CAN be swapped, this I would hope is the case.
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Online Gandalf_Sr

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #348 on: February 13, 2018, 08:23:52 pm »
I received an email from Siglent in Ohio and it included an RMA number.  My SDM3055 is on its way for repair.

Lucky you; my SDS1202X-E that's 8 months old has the "in specification" 'feature' that requires me to re-adjust the probe compensation every time I change the Y range and all I got from Steve was surface mount capacitors sent to me as a DIY fix - oh and if I mess it up, my warranty's voided.

I have a Keysight 34461A 6.5 digit multimeter, it's great.
If at first you don't succeed, get a bigger hammer
 

Offline Joel_l

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Re: Siglent NEW Bench DMMs SDM3065X, SDM3055 and SDM3045X
« Reply #349 on: February 14, 2018, 03:15:17 pm »
Even KS has their issues, I was about to buy one of those when the max voltage issue came up. Checking a datasheet recently it looks like it's back to 1000V. If it was a HW change, wonder what they did for customers with downgraded units.
 


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