Products > Test Equipment
siglent SDM3045x locking up, does anyone else have this happen? (not boot issue)
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thom:
Howdy again everyone,

I'm just about ready to throw the towel in with siglent. I have had 3 different units, two of which were verified by the engineers as defective and returned, and now this third one is exhibiting the exact same behaviour. what happens at first is the interface starts locking up briefly, the display will freeze on the last value for a few seconds, then become responsive again. on the first unit I bought, it started doing this at first, then progressed to locking up solid multiple times a day,  requiring a cold restart. after chatting with a siglen t engineer, he verified it was defective and OKed an RMA. my second unit (this unit) worked a treat, and I eventually bought a third unit, which exhibited this behaviour right out of the box so I sent it back and bought a keithly, which I am absolutely in love with.


the 3045 is my secondary meter and literally has only one job to do these days: display voltage on two pairs of the yellow ethernet cable seen in the video below. everything in my lab gets powered down each night and turned back on in the morning. all three units were running the latest firmware available at the time.

https://www.youtube.com/shorts/JvD7Sw2dySI

if this were an occasional lockup, I could forgive it for the price point it is at, but these lockups get progressively worse until the unit needs to be rebooted multiple times daily. there is no way I am the only person experiencing this, I'm not doing anything abnormal with this meter, it literally just gets turned on and reads voltage.
tautech:
Totally  :-//
Not at all interested in your Google drive share stuff so post it here for all to see.

We've sold a # of these units without problems whereas a friend thought he'd get a Keithley and had no end of issues with it and it got shipped back and forth until they finally got it sorted. Sounds like you had better luck with yours.
thom:
it's just a link to a video, how would you prefer me share it? what is a more reputable video hosting platform than youtube?
tv84:

--- Quote from: thom on January 15, 2023, 02:55:26 pm ---it's just a link to a video, how would you prefer me share it? what is a more reputable video hosting platform than youtube?

--- End quote ---

Tautech is asking for the direct link to the youtube video and not a link to a password-protected google drive.
thom:
oh is it pasword protected? sorryu, I thought it was jsut a link everyone could see. here's a youtube link

https://www.youtube.com/shorts/JvD7Sw2dySI
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