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| Siglent SDM3045X - OS crashes |
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| tautech:
--- Quote from: gbo75000 on February 13, 2021, 03:01:48 pm ---Hello, sorry for my bad english. I have an SDM3045X which freezes on the splash screen. This problem seems to happen a lot with this model ... My multimeter is no longer guaranteed, so I would love to try and troubleshoot it without sending it back to Siglent. I did not receive a response from Siglent Europe when I requested a restoration kit. By reading this topic, I understood that this kit exists. Can you help me ?? Thank you very much. --- End quote --- Welcome to the forum. Yes a SDM3045X recovery package does exist. Send me a PM with your email. |
| rf-loop:
--- Quote from: gbo75000 on February 13, 2021, 03:01:48 pm ---Hello, sorry for my bad english. I have an SDM3045X which freezes on the splash screen. This problem seems to happen a lot with this model ... My multimeter is no longer guaranteed, so I would love to try and troubleshoot it without sending it back to Siglent. I did not receive a response from Siglent Europe when I requested a restoration kit. By reading this topic, I understood that this kit exists. Can you help me ?? Thank you very much. --- End quote --- Please inform what date and how you have tried contact or just what Siglent email address you have used exactly when you try contact Siglent EU office without answer. This very important to know for find why you have not get any answer. No one can develop these support things if problem is unknown. |
| gbo75000:
Thanks a lot !!!! It's alive :clap: :clap: :clap: Thank you very much tautech :-+ |
| tautech:
--- Quote from: gbo75000 on February 15, 2021, 09:56:58 am ---Thanks a lot !!!! It's alive :clap: :clap: :clap: Thank you very much tautech :-+ --- End quote --- No worries glad to help. :) Please send me mail as I have a question. TIA. |
| AlexDel:
Hi, I have an SDM3045X with the same problem - OS crashes, freezes on splash screen. Can you help me? Thank you very much. |
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