Products > Test Equipment

Siglent SDM3065X Multimeter won't boot.

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coromonadalix:
send a pm to tautech, i don't think they want it in the wild  ...

tautech:

--- Quote from: MaKe68 on October 28, 2024, 12:34:37 pm ---Hi,

I just ran into the same issue. Haven't used my SDM3065X since a few months and now there is only the boot screen when switching on. I have installed the most recent firmware update several months ago and it worked after that without any issue. However, since then it was sitting unused on my bench for a couple of months and today does not start anymore. If I understand correct from this thread there is a firmware fix available - at least as a first option to bring back the device normal live ... is there a link to that firmware or how can I eventually get a copy of that firmware? Any advice appreciated. Thanks.

--- End quote ---
After discussion with the Siglent GM at Germany HQ I am referring all EU boot freezes their way:

info-eu@siglent.com

gitm:
After seeing this thread I was curious if my 11/2023 purchased SDM3065X (US) had the latest firmware.  The system info screen showed V3.02.01.13 for software (is that supposed to be firmware?) but there is no explicit “firmware".  Going to siglentna.com and looking up firmware downloads, the most up-to-date firmware is listed as "SDM3065X_Firmware_V3.01.01.12R1 (Release Date 04.27.23)”

So, what’s up with that?  Is the SW version different from the firmware version, or are they just inconsistent on naming?  Regardless, siglent doesn’t mention v3.02.01.13 as a firmware/software download.  Confused  :-//

tautech:

--- Quote from: gitm on October 28, 2024, 08:38:39 pm ---After seeing this thread I was curious if my 11/2023 purchased SDM3065X (US) had the latest firmware.  The system info screen showed V3.02.01.13 for software (is that supposed to be firmware?) but there is no explicit “firmware".  Going to siglentna.com and looking up firmware downloads, the most up-to-date firmware is listed as "SDM3065X_Firmware_V3.01.01.12R1 (Release Date 04.27.23)”

So, what’s up with that?  Is the SW version different from the firmware version, or are they just inconsistent on naming?  Regardless, siglent doesn’t mention v3.02.01.13 as a firmware/software download.  Confused  :-//

--- End quote ---
Good spotting.  :-+

We sometimes see a new SW/FW version in latest units and when it's not pushed out to the public we can only presume it's to do with some HW revision requiring a SW/FW tweak to meet datasheet spec.

coromonadalix:
we ordered an 3065x   well see ...

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