Products > Test Equipment

Siglent SDS2000X Plus - Bugs / Missing Features / Feature Requests

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alocam:
Hello, I would suggest you to try uninstalling any AV other than Windows Defender (this one does not seem to interfere with NoVNC on the browser) and check whether it works. I would appreciate if you could share what AV are you using, and whether the uninstall restored remote viewer functionality.
Regards!

KungFuJosh:
I use Webroot Antivirus, and I've never had any issues with the web console. I don't use their browser plugin though.

Do you have a browser plugin with your AV?

alocam:
In my case, I do not have any extensions or plugins. The web interface does not work when Bitdefender Free is installed, irrespective of using Edge, Chrome, Firefox or Brave. As soon as I uninstall Bitdefender, it works flawlessly. Strange thing is that BD allows you to disable all features, but after doing so, it still blocks web interface. I am seriously considering uninstalling it and using basic Win Defender, which is not bad, but not as good as BD.
Regards

KungFuJosh:
Give Webroot a try. It's  the best AV I've found, and doesn't waste resources like a lot of AV apps do. I've been using it for over 20 years.

don_apple:

--- Quote from: giovannirat on August 21, 2024, 01:43:36 pm ---A BIG THANK  YOU to @tautech also from my side for providing the uboot 5.4 update, which was successful with the latest file he sent.

But I have now the problem with the web-interface not working too. Is there some trick or is this function simply not working in the newest firmware update?

VNC connection is working.

I can ping the scope, but the web Interface is neither working from Win11 PC (only using Windows Defender) nor from Linux PC.

--- End quote ---
I had the same issue with the first update that tautech provided for uboot 5.4. When checking the open ports on the scope using "nmap -sT -p- <ip of scope>" from a Linux system it did not show port 80 being open, which is the port used by the web-server.

tautech now provided another update which fixed both the issue with the timezone setting and also gets the web-interface working again. Therefore I would suggest to reach out to tautech directly so that he can get you the right files.

That update reset the firmware back to 1.3.9R12, but afterwards you can directly install the update to 1.6.2R5 and everything should be working again.

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