Products > Test Equipment
Siglent SDS2000X Plus - Bugs / Missing Features / Feature Requests
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tautech:

--- Quote from: Helix70 on July 23, 2024, 10:25:21 am ---
--- Quote from: tautech on July 13, 2024, 08:54:06 pm ---
--- Quote from: Performa01 on July 13, 2024, 02:05:24 pm ---
--- Quote from: steve1515 on July 13, 2024, 01:33:55 am ---I did have 1.6.2R5. I did what you said and reset to factory settings and then reloaded 1.6.2R5, but I still have an empty drop down box for the timezone. How can I fix this?

Here's what I have for versions currently:
Software: 1.6.2R5
Uboot-OS: 5.0.0
FPGA: 2024-01-29
CPLD: 03
Hardware: 02-00

--- End quote ---

For the timezone feature to work, the latest Uboot-OS 5.04 is required.

Unfortunately, Siglent forgot to make the upgrade package public together with the release of FW 1.6.2R5.

Tautech does have the upgrade in form of the latest recovery package for SDS2000X Plus, so he should be able to help.

--- End quote ---
Thanks for reporting this and will add to it requesting an updated FW ASAP.

We got steve1515 all sorted.  :)

--- End quote ---

How do you update the U-Boot? I am stuck at 5.0.0 after the firmware update and also have no timezones.

--- End quote ---

--- Quote from: alocam on July 23, 2024, 05:57:27 pm ---Hello again,

Thank you for your assistance. I have gone through this factory default / secure erase procedure, no changes. I can send SCPI, but no instrument remote control or viewing possible. BTW, should I upgrade U-boot in order to keep the unit fully updated? If so, how can I do that?
Any further suggestions on the remote connection issue?
Thank you!


--- End quote ---
Helix70 and alocam

Check your messages.
Helix70:
Big thanks to Tautech for helping me. Much appreciated!
alocam:
As usual, Tautech's help has proven invaluable! Thank you!
alocam:
Just in case it helps whoever may be struggling with the NOVNC Windows 10 failure, I have two PCs with Win10 22H2, one of them connects flawlessly to SDS2000X+, the other one gives a blank screen instead of the instrument's screen, irrespective of using Edge, Firefox, Chrome or Brave.
I disabled both, firewall as well as antivirus, just in case.
I can connect with no issues using a VNC viewer (on the PC that is not working via browser), hence the scope should be OK.
Somehow latest Windows 10 update is interacting with browsers and stops NOVNC dead on its tracks when using any of them to connect.
Regards!
don_apple:

--- Quote from: tautech on July 13, 2024, 08:54:06 pm ---
--- Quote from: Performa01 on July 13, 2024, 02:05:24 pm ---
--- Quote from: steve1515 on July 13, 2024, 01:33:55 am ---I did have 1.6.2R5. I did what you said and reset to factory settings and then reloaded 1.6.2R5, but I still have an empty drop down box for the timezone. How can I fix this?

Here's what I have for versions currently:
Software: 1.6.2R5
Uboot-OS: 5.0.0
FPGA: 2024-01-29
CPLD: 03
Hardware: 02-00

--- End quote ---

For the timezone feature to work, the latest Uboot-OS 5.04 is required.

Unfortunately, Siglent forgot to make the upgrade package public together with the release of FW 1.6.2R5.

Tautech does have the upgrade in form of the latest recovery package for SDS2000X Plus, so he should be able to help.

--- End quote ---
Thanks for reporting this and will add to it requesting an updated FW ASAP.

We got steve1515 all sorted.  :)

--- End quote ---
Hello, I just registered here to report that I'm having the same issue with the timezone feature not working even after updating to FW 1.6.2R5.

Until an updated firmware with a fix for this is available, is there another way to fix this?
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