Siglent could make it easy for itself and throw something on the market and then hardly care about it any more - sounds familiar, doesn't it...
Instead, improvements are constantly being made, even for devices in this price range plus additional new functions.
Instead of being happy that you can experience such support for the little money, some still complain.
For the cheapest "real" Lecroy, for example, you pay around 5000€.
And the device only has basic functions; additional options cost as much individually as an SDS2000Xplus.
In return, the A-brand makes you feel that you have bought the cheapest and makes you wait years for an overdue update because there are really bad bugs that should be fixed(personal experience).
And there's no mention of any additional features.
If you want more functionality, buy something new and bigger.
As I said, even the cheapest model at around €500 is still being improved, extended and listened to by buyers.
I know from our software programmers that they may have created a new "bug" while "slaying" an old one; you can't keep an eye on everything and/or test it 110% accurately.
That's why I'm relaxed about it, because the new bug will also be killed.
Especially as we're not talking about something that makes the device unusable until a new firmware is released.
That is also a bad habit here in the forum, regardless of the manufacturer.
People always act as if it's something really bad, which shows that some people have no idea about production processes.
For example, when we have completed a customer project, we have checked it completely and found no errors, everything is running well.
Then the customers come to inspect the appliance - and they approach the appliance in a completely different way to the builders.
And then there's a to-do list, often several pages long, with things that we didn't notice but the customer did, small bugs/errors, improvement requests, etc.
However, we are not blamed for this.
This is a completely normal process because both sides know that there is always something to improve/correct.
You can learn something from this professionalism:
Relaxation is sometimes the order of the day.
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