Author Topic: Siglent SDS2000X Plus  (Read 856378 times)

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Offline famalex

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Re: Siglent SDS2000X Plus
« Reply #4500 on: May 25, 2024, 12:56:38 am »
In general, I was not very pleased with the quality of the components in the power board.

Well...
A "nice" power supply unit costs money.
You can install it, but then the scope can no longer cost the money it costs.
We manufacture power supplies for submarine and aviation applications, with corresponding quality criteria down to component level.
For me, anything less is just garbage. ;)
As always, everything is relative from a certain point of view.
This oscilloscope will definitely not fly into space and will not sink to the bottom of the sea. So we will have to come to terms with the quality of the components.  :)
« Last Edit: May 25, 2024, 01:51:14 am by famalex »
 

Offline tautechTopic starter

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Re: Siglent SDS2000X Plus
« Reply #4501 on: May 25, 2024, 04:10:54 am »
So we will have to come to terms with the quality of the components.  :)
:-//
Of the several 100's of Siglent units we have sold with SMPS, they have proven to be very reliable with a failure rate in the low decimal points of 1%.

It is interesting your failure did not blow the fuse and you did not attempt to claim warranty.  :-//
Anyways, we have you sorted for now and as this PSU cap failure is now well documented  :-+ any possible issues with a warranty claim can be pointed to your earlier posts.
« Last Edit: May 25, 2024, 08:26:23 am by tautech »
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Offline BillyO

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Re: Siglent SDS2000X Plus
« Reply #4502 on: May 25, 2024, 04:31:39 am »
So we will have to come to terms with the quality of the components.  :)
What does this even mean?  Are you suggesting instruments from Tek, Agilent or R&S somehow transcend the quality of their constituent components?  Or are you implying that Siglent build their products from random garbage harvested from the gutters of Shenzhen?

Well, we have to hope the world can eventually come up to the standards of all those excellent Greek scopes .. or maybe olive oil. :palm:
« Last Edit: May 25, 2024, 04:34:41 am by BillyO »
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Offline 2N3055

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Re: Siglent SDS2000X Plus
« Reply #4503 on: May 25, 2024, 06:03:34 am »
In general, I was not very pleased with the quality of the components in the power board.

Well...
A "nice" power supply unit costs money.
You can install it, but then the scope can no longer cost the money it costs.
We manufacture power supplies for submarine and aviation applications, with corresponding quality criteria down to component level.
For me, anything less is just garbage. ;)
As always, everything is relative from a certain point of view.
This oscilloscope will definitely not fly into space and will not sink to the bottom of the sea. So we will have to come to terms with the quality of the components.  :)

If by quality of components you are referring to that particular capacitor, make note that that capacitor usually burns like this in case of overvoltage events.
In case of thunderstorms and such, living in area where electricity is not distributed underground, for instance.

As for quality of components, Keysight has more problems on PSU units on some models than Rigol and Siglent combined.
 

Offline famalex

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Re: Siglent SDS2000X Plus
« Reply #4504 on: May 25, 2024, 04:33:09 pm »
So we will have to come to terms with the quality of the components.  :)
:-//
Of the several 100's of Siglent units we have sold with SMPS, they have proven to be very reliable with a failure rate in the low decimal points of 1%.

It is interesting your failure did not blow the fuse and you did not attempt to claim warranty.  :-//
Anyways, we have you sorted for now and as this PSU cap failure is now well documented  :-+ any possible issues with a warranty claim can be pointed to your earlier posts.
This is my third scope and, in general, the fifth device from Siglent (by the way, I'm now intending to purchase an SDS3000HD). And, as a staunch supporter of this company, I've the right to grumble a little, but purely well-intentioned. :-+
 

Offline famalex

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Re: Siglent SDS2000X Plus
« Reply #4505 on: May 25, 2024, 04:45:39 pm »
So we will have to come to terms with the quality of the components.  :)
What does this even mean?  Are you suggesting instruments from Tek, Agilent or R&S somehow transcend the quality of their constituent components?  Or are you implying that Siglent build their products from random garbage harvested from the gutters of Shenzhen?

Well, we have to hope the world can eventually come up to the standards of all those excellent Greek scopes .. or maybe olive oil. :palm:
You're absolutely right. Oscilloscopes don’t grow here at all, apparently the climate doesn’t allow it, but the olives are really cool. As far as I know, even olives don't grow in Canada.  ;D
 

Offline 2N3055

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Re: Siglent SDS2000X Plus
« Reply #4506 on: May 25, 2024, 04:46:26 pm »

This is my third scope and, in general, the fifth device from Siglent (by the way, I'm now intending to purchase an SDS3000HD). And, as a staunch supporter of this company, I've the right to grumble a little, but purely well-intentioned. :-+

My friend, grumble all you need...
I just contributed data point that they are actually very reliable, same or better than A brands in pure hardware reliability.

And also to maybe warn you that you might look into power quality in your lab...
Best,
 
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Offline BillyO

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Re: Siglent SDS2000X Plus
« Reply #4507 on: May 25, 2024, 04:59:37 pm »
As far as I know, even olives don't grow in Canada.  ;D
True, and neither do oscilloscopes.  Polar bears do though.   :-+

I can't afford Greek olive oil very often, but when I do I treat it like fine whiskey.  It's good stuff, but most of the time more expensive than 12 year old single malt.   :-//
Bill  (Currently a Siglent fanboy)
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Offline maxspb69

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Re: Siglent SDS2000X Plus
« Reply #4508 on: May 27, 2024, 06:47:10 am »
The bug in the latest firmware turned out to be so serious and significant that the update has not yet appeared on the official Siglent websites. I wonder when they'll finish it?!
 

Offline tautechTopic starter

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Re: Siglent SDS2000X Plus
« Reply #4509 on: May 27, 2024, 07:47:18 am »
The bug in the latest firmware turned out to be so serious and significant that the update has not yet appeared on the official Siglent websites. I wonder when they'll finish it?!
It's sorted.
Requested release last week but ultimately not my call.

TBH it was only serious for those it affected, only a few.
I've loaded the beta version onto a few units and it all went sweet, as did the version that caused some owners problems.  :-//
The new version is said to create a log file should the upgrade go wrong which can be extracted and sent to Siglent for analysis.
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Offline maxspb69

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Re: Siglent SDS2000X Plus
« Reply #4510 on: June 07, 2024, 01:31:05 pm »
Three weeks later, the new firmware has not yet been released. It's probably far from finished
 

Offline KungFuJosh

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Re: Siglent SDS2000X Plus
« Reply #4511 on: June 07, 2024, 02:46:17 pm »
Three weeks later, the new firmware has not yet been released. It's probably far from finished

It's not easy to catch a bug that doesn't effect everybody. Only a few people were affected in the first place. I don't know what the status of the firmware is, but I think it's safe to assume that they want it to be safe.

If you're impatient to wait, you could see if somebody that has 1.6 is willing to share...at your own risk.
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Offline jscm2000

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Re: Siglent SDS2000X Plus
« Reply #4512 on: June 09, 2024, 03:23:53 pm »
V1.6.2R1 The new firmware works on my 2074xp without any major issues,The new firmware has been removed from the official website, so I post it here for your reference.
https://pan.baidu.com/s/1x5_mSZVuhhSKFQYMSVkCQA
Extraction code:9999
or
https://drive.google.com/file/d/1K2rC5ioc24z15y_3svmBfsHw_-6V9VOU/view
« Last Edit: June 10, 2024, 03:38:48 pm by jscm2000 »
 

Offline artik

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Re: Siglent SDS2000X Plus
« Reply #4513 on: June 09, 2024, 05:30:06 pm »
Thanks for the firmware but a lot of us cannot read Chinese, so we are unable to log in and download. Could you be so kind and post it on google drive or something more accessible please?

A.
 

Offline Martin72

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Re: Siglent SDS2000X Plus
« Reply #4514 on: June 09, 2024, 06:29:03 pm »
I would rather wait until the firmware is officially available again.
It's not on fire...
 
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Offline famalex

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Re: Siglent SDS2000X Plus
« Reply #4515 on: June 09, 2024, 11:09:15 pm »
I agree that it is better to wait for the official fixed update. But if you really can’t wait, then here it is in much more familiar English. It works fine for me now. True, after the first unsuccessful installation attempt, I had to restore the system.
https://drive.google.com/file/d/1K2rC5ioc24z15y_3svmBfsHw_-6V9VOU/view?usp=sharing
« Last Edit: June 09, 2024, 11:29:45 pm by famalex »
 
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Offline hpw

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Re: Siglent SDS2000X Plus
« Reply #4516 on: June 10, 2024, 12:13:49 pm »
I would rather wait until the firmware is officially available again.
It's not on fire...

On fire: even the 1.6.2R4 do not have the yellow at the egg... so as always, how they deal with FW upgrades and testing is for me an opened book,
as the should IMHO work on a testing procedure. It looks rather as on low fire in addition as PNP  :palm:

So new FW gets the proof and new features gets new entries on the testing procedure manual & not new bugs seen/introduced to ordinary functionality ..  :palm:

 

Offline 2N3055

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Re: Siglent SDS2000X Plus
« Reply #4517 on: June 10, 2024, 12:42:12 pm »
I would rather wait until the firmware is officially available again.
It's not on fire...

On fire: even the 1.6.2R4 do not have the yellow at the egg... so as always, how they deal with FW upgrades and testing is for me an opened book,
as the should IMHO work on a testing procedure. It looks rather as on low fire in addition as PNP  :palm:

So new FW gets the proof and new features gets new entries on the testing procedure manual & not new bugs seen/introduced to ordinary functionality ..  :palm:


 1.6.2R4 ?

https://www.siglenteu.com/service-and-support/firmware-software/digital-oscilloscopes/#sds2000x-plus

SDS2000X Plus Series_Firmware_V1.5.2R3 (Release Date 04.03.23 ) 
 

Offline famalex

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Re: Siglent SDS2000X Plus
« Reply #4518 on: June 14, 2024, 09:09:55 pm »
I fixed my oscilloscope.
The burnt capacitor in the power supply was replaced with a more robust MLCC 0.22uF 500V from Vishay. The problem with the power button was solved by simply cleaning the contacts. BTW, I replaced the built-in ADDA fan with a slightly less noisy one from Noctua (only with the “low noise adapter” that comes in the kit, otherwise it is at least equally noisy). But the main thing with this replacement was that I managed to get rid of the annoying high-frequency trill of the old fan, somewhat reminiscent of the sound of a cricket. I think (even sure) this sound did not come from mechanical parts, but from the operation of the brushless motor driver.
The hardest thing in this whole story was to peel off and then to put this sticker back on so as not to damage it, but I think I managed to do it pretty well.2289611-0
My scope has been working flawlessly for two weeks now.
 
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Offline stoepie2002

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Re: Siglent SDS2000X Plus
« Reply #4519 on: June 18, 2024, 12:45:46 pm »
Anyone else checking for new firmware every day?

 :popcorn:

That video trigger is really useless, I do hope it will improve.
 

Offline smallfreak

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Re: Siglent SDS2000X Plus
« Reply #4520 on: June 18, 2024, 01:13:51 pm »
Anyone else checking for new firmware every day?

There is a saying:

Quote
If it's not broken, DON'T FIX IT!

I can't help myself, but mostly that's ME.  :palm:

I tried as soon as there was a new version mentinoed here (get a note for that). Luckily it went flawlessly.  ^-^
 

Offline KungFuJosh

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Re: Siglent SDS2000X Plus
« Reply #4521 on: June 18, 2024, 01:22:08 pm »
Anyone else checking for new firmware every day?

If you can't wait for the newest version, scroll up, another user shared 1.6 above...update at your own risk. I had no trouble when it came out, only a few users did.
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Offline stoepie2002

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Re: Siglent SDS2000X Plus
« Reply #4522 on: June 18, 2024, 01:31:57 pm »
Quote from: smallfreak
There is a saying:

Quote
If it's not broken, DON'T FIX IT!

I can't help myself, but mostly that's ME.  :palm:

Problem is, it IS broken.

The video trigger doesn't see the difference between fields, the line counter doesn't work properly and there is a lot of jitter. Oh, and there is no clamp function to help the trigger setpoint, making triggering a pain in the  :wtf:.

Just the basic stuff that doesn't work   |O (and yes on my trusty old Tek TDS2204c this does work properly, I just hate having to change scopes).

Quote from: releasenotes
Revision Record Date Version Revision
3/28/2024
1.6.2R1
1. Added new Analysis function: Serial Signal Test (Analysis | Serial Signal Test)
2. Optimized UI
3. Supported USB-GPIB adapter
4. Fixed several bugs
a) "Bended" / "tilted" trace at small V/div
b) Math: Filter sample rate adaption cannot work
c) Frequency / Period measurements fail on certain waveforms

No mention of any fix of the broken video trigger option. I'll just wait.
« Last Edit: June 21, 2024, 08:58:28 pm by stoepie2002 »
 

Offline tautechTopic starter

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Re: Siglent SDS2000X Plus
« Reply #4523 on: June 18, 2024, 03:40:54 pm »
Anyone else checking for new firmware every day?
Yup.
Quote
That video trigger is really useless, I do hope it will improve.
Try adding 1 or 2 Zone triggers.
You have a lot of additional functionality using Zones.
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Offline stoepie2002

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Re: Siglent SDS2000X Plus
« Reply #4524 on: June 21, 2024, 02:17:39 pm »
Many thanks!

Using a zone is a bit 'meh', but it can indeed be used as work-around to get a stable trigger.

Cheers,
David

(checked, no new fw..)
 


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