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Siglent SHS820X USB flash-drive port (white) only accepts USB1 gen sticks?

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JAM-PDX:
Closing out this thread...

It appears the handheld scopes that use whatever platform Siglent is using for their Series 800/1000 products, having what they call "USB" Host ports have a narrow range of acceptable USB flash media, which must also follow specific configuration rules:
*  USB2 8Gb or less
*  FAT32 format using 4096 "Allocation unit size"

Problem solved, but I'm baffled why this information doesn't show up in any Siglent manuals, online FAQs, or other tech support notes.


tautech, do you have contacts you can forward this information to?   Given I almost returned the unit as faulty, and was close to rejecting it outright, this seems rather important. 

tautech:

--- Quote from: JAM-PDX on May 12, 2024, 10:34:45 pm ---Confirmed... setting scope to UTC-0, (Atlantic Reykjavik) and resetting scope time to current local time creates scope files with Create dates that match scope time.  I think this will continue to work even when I reset scope time back to local Standard Time.

I also noticed you need to press CONFIRM a second early to compensate for the internal delay in setting scope time.

--- End quote ---
After my short tests, the PNG screenshot (Print) timestamp and OSD time match when Timezone is correctly set.

You should be able to download the attached PNG and check its Properties to find everything matches, OSD and timestamp.

JAM-PDX:
when I click on your file link my Win OS gives it my PC time;  you'd have to post an image of your filesystem showing file timestamp. 

i've got HW 00-03 on SW 1.1.21R3, uboot-OS 1.1.    When my timezone is set to Los Angeles and that current time, I'm getting UTC-0 timestamps on the files.  What else can I say?  I can resolve that so it's moot for me. 

To be honest, I can't see why the scope cares about timezone, but perhaps it's part of its OS and the programmers thot it important to use.  I guess if a user was taking the scope across time zones it might be easier to change the zone than the time, but then the file timestamps are sort of misleading since they don't specify zone;  a UTC-0 time would at least be consistent for comparison.  Isn't time fun?

tautech:
File Explorer screenshot with 00003 PNG

JAM-PDX:

--- Quote from: tautech on May 12, 2024, 10:56:35 pm ---After my short tests, the PNG screenshot (Print) timestamp and OSD time match when Timezone is correctly set.

You should be able to download the attached PNG and check its Properties to find everything matches, OSD and timestamp.

--- End quote ---

Clearly you aren't seeing what I was, but there must be an explanation why we're seeing what we are. 

Thinking about this, perhaps I initially entered the time data out of order to what the scope wants... perhaps I first set the time and then set the zone, or vice versa... whichever caused the scope to throw the timestamp off from current time.  Maybe this is an initial-boot corner-case bug.  Since I'm going to stick with my UTC-0 config to avoid this in the future I'm not going to pursue, but you might want to experiment to see if order of entry causes the problem. 

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