Siglent SPD3303X-E Hi-Resolution Output Unlock?

[tv84]

Please tell me the best way to get the update to 1.01.01.03.10 and to use the hack.
I can do an update to 1.01.01.03.10.
And then i can use the hack from:
https://www.eevblog.com/forum/testgear/siglent-spd3303x-e-hi-resolution-output-unlock/msg4503400/#msg4503400
?

(Attachment Link)

Yes, I would say that's the only way.

[XerXes777]

I have the hardware version 3.0 ?
see my picture https://www.eevblog.com/forum/testgear/siglent-spd3303x-e-hi-resolution-output-unlock/msg4708385/#msg4708385

So i can not upgrade to 1.01.01.03.10 ?

in the changelog is the info:
this firmware version only supports V6.1 hardware version of SPD3303X/X-E
Notes:
V6.1 hardware version of SPD3303X/X-E do not support rolling back to the previous firmware version
< V6.1 hardware version of SPD3303X/X-E
do not support upgrading to this version
Released P20 version of EasyPower to match this firmware

what is the right conversion firmware for me?

[blurpy]

I have the hardware version 3.0 ?

what is the right conversion firmware for me?

I also have version 3.0, and I used the previous conversion firmware, from before the talk of the new hardware.

[Finity]

SPD3303XE owner

Two things,

1) Did hardware really go from 3.0 to 6.1? Any significant differences? (just out of curiosity, my 3.0 works fine)
2) Having a time installing the VISA drivers, cannot seem to get them installed in a way Win10 can recognize. Unit is connected by USB and on my lan with valid IP address, but not seen as a valid usb device by Win10 or responding to Easypower by lan.  I would like to do resolution unlock but need to communicate with it first.

Any help would be appreciated!

[tautech]

SPD3303XE owner

Two things,

1) Did hardware really go from 3.0 to 6.1? Any significant differences? (just out of curiosity, my 3.0 works fine)

Only internal for improved reliability or updates to more modern/better componentry.

2) Having a time installing the VISA drivers, cannot seem to get them installed in a way Win10 can recognize. Unit is connected by USB and on my lan with valid IP address, but not seen as a valid usb device by Win10 or responding to Easypower by lan. 

There is a bug in that these units do not correctly remember an assigned IP. We are waiting on a fix.
USB and EasyPower should work fine if VISA and EasyPower were installed before an attempt to connect via USB.
If not, Windows that always knows best  will assign a USB driver to the device and continue to use it whenever it is connected. It's not the end of the world and in device properties or Device Manager we can assign the VISA driver permanently to the device so Windows plays nice at each connection.
See attachments for revised install guide from Siglent and a trouble shooting guide I wrote for this same issue with EasyScopeX.

[Finity]

Thanks TauTech.

No matter what I do, I still get the error in Win10 device manager that the "Device Descriptor Request Failed". My computer has the correct files installed according to your help file, but Windows does not recognize them as valid drivers. I have done the USB troubleshooting with windows, does not help.

Wondering if there is something wrong with the unit, but most likely a user error on my part. Might have to send it in if I cannot get it to work with USB or lan

More help woudl be appreciated if anyone has any ideas. Currently reinstalling windows (old computer, probably needs it anyway). We will see if a fresh start helps.

[tautech]

Thanks TauTech.

No matter what I do, I still get the error in Win10 device manager that the "Device Descriptor Request Failed". My computer has the correct files installed according to your help file, but Windows does not recognize them as valid drivers. I have done the USB troubleshooting with windows, does not help.

Wondering if there is something wrong with the unit, but most likely a user error on my part. Might have to send it in if I cannot get it to work with USB or lan

More help woudl be appreciated if anyone has any ideas. Currently reinstalling windows (old computer, probably needs it anyway). We will see if a fresh start helps.

Hmmm, suspect your VISA install might not be valid/compatible.
Here's a EasyPower USB connection just done with FW 07R2. (W10 Pro 64bit)

Unless you need the full NIVISA package just install the much smaller NIVISA Runtime.

[Finity]

OK, spent too much time on the upgrade for hardware 3.0, but finally got it to work. Never was able to use USB, I could not get Win10 to recognize any USB drivers installed by NI_VISA 4.5,18.0 or 22.5.

In order to do the upgrade I had to reset the lan settings multiple times, and finally it was remembering the correct IP address. Then EasyPower was able to do a guided upgrade after pressing the knob on the unit while turning it on.

I have no idea what is going on with the VISA drivers for USB. It would be nice if Siglent would provide an official USB driver for these power supplies.

Anyway, I now have a successful upgrade and can control the unit via lan. The conversion software I used for Hardware 3.0 is located below. One of them converts X-E to X, the other is the converse.

Thanks for the help, tautec!

[mjgillen]

Is there a way to perform this hack using a Macintosh computer? I don't have a Windows computer or a Linux.

I just picked up a Siglent SPD3303X-E today and was hoping to do the hack if possible. From the VER screen:

status times: 1
software version 1.01.01.02.07R2
hardware version v3.0
product type SPD3303X-E

Thanks,
Michael

[mjgillen]

I managed to borrow a Windows PC.

1) Download and follow the "EasyPower Install Guide Revised" (post #79)
2) Download the NIVISA 5.4 runtime (this worked for me)
3) Download EasyPower from the Siglent website
4) Download the firmware files "SPD3303_X-E_X_Conversions_V1.zip" from post #83

I downloaded these on my Mac and put them on a USB stick as the Windows computer I borrowed was having issues so I did not want it connecting to my local network, disabled Wi-Fi

I put the USB stick into the Windows machine and:

5) Install NIVISA 5.4 runtime - reboot
6) Install EasyPower
7) Connect SPD3303X-E via USB cable
Launch EasyPower. Connect to the SPD3303X-E by clicking "Search and Connect" icon (top left), click "USBTMC", select the SPD3303X-E and click OPEN
9) Click Function->CmdControl
10) In the box with the arrow in it, type FACTORY ON and hit return or click Query
11) Click Cancel
12) Turn off/on the SPD3303X-E
13) In EasyPower, click Version (top right) then click Upgrade
14) Click "..." and find your firmware file, click UPGRADE

When it completes the SPD3303X-E automatically restarts itself and shows the upgraded screen with three digits in the V and A rows.

Hope this helps someone. I was quite lost as I haven't done Windows since XP.

Michael

[Martin_B]

Unfortunately the unlock doesn't work for me.
Bought new SPD3303XE.
Software version 1.01.01.03.10
Hardware version 6.1

I use the update file from post #69
https://www.eevblog.com/forum/testgear/siglent-spd3303x-e-hi-resolution-output-unlock/msg4503400/#msg4503400

I followed the steps as in the previous post.
The message "The file does not match the device" appears during the update.

Does anyone have an idea where the problem could be?

[tv84]

The message "The file does not match the device" appears during the update.

It seems that you should use the other file...

[Martin_B]

No, same error with both files ...

[tv84]

No, same error with both files ...

Strange...     Try reinstalling the stock FW.

[Martin_B]

I had an old version of easypower.
Now it worked.
Sorry + Thanks al lot for the update files !!!

 

[vmiceli]

Hello folks,

got a brand new SPD3303X-E that I wanted to mod with the 1mV/1mA X-E to X. I did use the file SPD3303X_V1.01.01.03.10_convert_from_X-E.ADS.

The device is :
Hardware Version: V6.1
Software version 1.01.01.03.11R1
Product Type: SPD3303X-E

I connected with EasyPower V100R001B01D01P20 (the latest on the Siglent website) and I have installed  NI-VISA 2023 Q3.
Did the FW "downgrade" from network connection and it worked just fine.

Thanks again!!

[t1d]

I am having a good bit of trouble, trying to upgrade my SPS3303X-E TO X, using the instructions in post #84.
Warning: I am not really a computer person. The attempts listed are me just faking it, without really knowing what I am doing.

System Info


Setup
PSU connected to Computer via USB cord. Cord is several extensions strung together to make approximately 10 feet. This extension tests good for continuity on all four USB legs. The PSU USB indicator icon does illuminate.

Issues
My computer never sees the PSU in the Device Manager USB listings, even with NI-VISA and EasyPower up and running. I never get the happy USB connection bell chime, when plugging, or unplugging, the cable, or using different USB devices. However, I have used the USB com ports to flash Arduinos.

NI-VISA
- Version 2023 Q3 (Full Download/Install) The PSU never shows in the USB devices, so it can not be selected.
- Version 5.4.1 (Runtime Only) I am not sure that this version ever fully installs. It launches, but the VISA folder will not open. However, the readme file will open, from the Launcher.

EasyPower – The PSU never shows in the USB device listings, so it can not be selected.

Attempted Corrections
- Verified the cord is good. But, is it too long to push the data? I tried a shorter cord with other USB devices and still no joy.
- Tried different USB ports. No Joy. Verified the computer ports are working, by swapping the mouse cable around. The ports are good.
- Multiple Install-Delete-Reinstall attempts.
- Multiple attempts to get the Computer to see USB devices of different types.
- Checked various USB settings.
- Turned off power management on all USB buses.
- I did not find any instructions in the manual indicating that the PSU must be configured to output USB. Meaning, it is plug and play?

I really think its a Windows problem. But, I tried different things with NI-VISA, because I thought the USB connection might be okay, but that there was a problem with NI-VISA seeing it. Meaning, that EasyPower would not be able to see it through NI-VISA. There are too many variables for my limited knowledge to sort out.

Suggestions? Thanks for your help.

[tautech]

I really think its a Windows problem.

It is.
I suspect it's installed a Windoze USB driver and not one from the NIVISA Runtime package.
The attached doc should point you in the right direction.

[t1d]

I really think its a Windows problem.

It is.
I suspect it's installed a Windoze USB driver and not one from the NIVISA Runtime package.
The attached doc should point you in the right direction.

tautech, your the best. Thank you very much. I look forward to giving it a try, but I suspect that I will have more questions.

[tautech]

I really think its a Windows problem.

It is.
I suspect it's installed a Windoze USB driver and not one from the NIVISA Runtime package.
The attached doc should point you in the right direction.

tautech, your the best. Thank you very much. I look forward to giving it a try, but I suspect that I will have more questions.

No worries.
It's a fairly simple fix once you have identified the USB port in Device manager and found where the NIVISA driver is. Just change driver and point it the the correct one.

[ellisthegas]

I just upgraded my SPD3303X-E (H/W 6.1) to the SPD3303X, via the LAN.

Many thanks to those who made it possible.

E

[fnaumann]

I just upgraded my SPD3303X-E (H/W 6.1) to the SPD3303X, via the LAN.

I found only older ADS versions like SPD3303X-1.01.01.02.05_ConvertFromX-E.ADS in the forum, which does not work for me. Where do I got SPD3303X_V1.01.01.03.10_convert_from_X-E.ADS or newer?

[C.J.S.]

Where do I get SPD3303X_V1.01.01.03.10_convert_from_X-E.ADS or newer?

Download the zip file that is attached to reply #68: https://www.eevblog.com/forum/testgear/siglent-spd3303x-e-hi-resolution-output-unlock/msg4503400/#msg4503400

[PeZe]

Hi guys,

I have just received my Siglent 3303X-E and would like to "upgrade" to the X version.

Unit came with:

FW 1.01.01.03.11R1
HW V6.2

My question is, has anyone had any success with the upgrade with the *03.10 FW conversion file on 6.2 HW? I have not seen any information about this revision here and as well I am wondering about 1.01.01.03.11R1 FW -> it is not mentioned or available for download on siglents website (latest is */03.10) do you know where to get it and what are the changes?

[sy]

Hi guys,

I have just received my Siglent 3303X-E and would like to "upgrade" to the X version.

Unit came with:

FW 1.01.01.03.11R1
HW V6.2

I have the same issue and can't find posts on this. No mention of firmware version 03.11 on the website. Have you since managed to upgrade?