Products > Test Equipment
Sniffing the Rigol's internal I2C bus
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motocoder:

--- Quote from: Teneyes on July 09, 2014, 07:53:53 am ---
--- Quote from: motocoder on July 09, 2014, 07:48:29 am ---Thank you, Teneyes. From the link you provided, it looks like FW#00.03.00.01.03 is the latest version. Is this version compatible with the keys generated by Riglol, or do I need to use an older version of the firmware for that?

--- End quote ---
for me  FW#00.03.00.01.03 installed and keeps the options that were installed before, and allows  'CAN'

--- End quote ---

Ok, so sounds like a safe method would be to uninstall the option keys, generate new keys using the correct option code, install those keys, upgrade the firmware, and do the post-update settings reset mentioned in the post you linked?
motocoder:

--- Quote from: motocoder on July 09, 2014, 07:55:44 am ---
--- Quote from: Teneyes on July 09, 2014, 07:53:53 am ---
--- Quote from: motocoder on July 09, 2014, 07:48:29 am ---Thank you, Teneyes. From the link you provided, it looks like FW#00.03.00.01.03 is the latest version. Is this version compatible with the keys generated by Riglol, or do I need to use an older version of the firmware for that?

--- End quote ---
for me  FW#00.03.00.01.03 installed and keeps the options that were installed before, and allows  'CAN'

--- End quote ---

Ok, so sounds like a safe method would be to uninstall the option keys, generate new keys using the correct option code, install those keys, upgrade the firmware, and do the post-update settings reset mentioned in the post you linked?

--- End quote ---

Disregard my last question - I did exactly what I said there, and it is running the latest firmware with the options enabled. Unfortunately, I noticed that it locked up already once (in the System/Info screen, it locked up and wouldn't exit this). I am now wondering if there is some actual hardware issue with my scope...

In any event, thank you for your help.
ted572:
Re. Post #3442 by 'motocoder':

Disregard my last question - I did exactly what I said there, and it is running the latest firmware with the options enabled. Unfortunately, I noticed that it locked up already once (in the System/Info screen, it locked up and wouldn't exit this). I am now wondering if there is some actual hardware issue with my scope...

In any event, thank you for your help.
[/quote]
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Reply from 'Ted572' for 'motocoder'

My recommendation....

1. Your DS2000 settings should be set for Power = 'Default', NOT 'Last'.  This way when you have a lockup, etc. and you reboot (Power cycle Off/On) your issue will be cleared.  Otherwise you can end up in a endless loop of unsuccessful reboots.
2. Clear the DS2000's FRAM to be sue this isn't an issue.  To do this:  Press and hold down the left-hand side F6 key during a reboot.
3. Do Not use the 300MHz BW Option!  If you have it selected for a DS2000 non A (it is OK for the DS2000A) get rid of it.  Uninstall All Options with UltraSigma and then add them back in without 300MHz BW.  If you are not sure how to do this please feel free to ask me for a procedure.

      Regards, Ted572.

Edit: Changed from F7 (wrong) to F6 (correct) in item 2. above.
motocoder:

--- Quote from: ted572 on July 09, 2014, 10:58:49 am ---Re. Post #3442 by 'motocoder':

Disregard my last question - I did exactly what I said there, and it is running the latest firmware with the options enabled. Unfortunately, I noticed that it locked up already once (in the System/Info screen, it locked up and wouldn't exit this). I am now wondering if there is some actual hardware issue with my scope...

In any event, thank you for your help.

--- End quote ---
---------------------------------------------------------------------------------------------------------------------
Reply from 'Ted572' for 'motocoder'

My recommendation....

1. Your DS2000 settings should be set for Power = 'Default', NOT 'Last'.  This way when you have a lockup, etc. and you reboot (Power cycle Off/On) your issue will be cleared.  Otherwise you can end up in a endless loop of unsuccessful reboots.
2. Clear the DS2000's FRAM to be sue this isn't an issue.  To do this:  Press and hold down the left-hand side F7 key during a reboot.
3. Do Not use the 300MHz BW Option!  If you have it selected for a DS2000 non A (it is OK for the DS2000A) get rid of it.  Uninstall All Options with UltraSigma and then add them back in without 300MHz BW.  If you are not sure how to do this please feel free to ask me for a procedure.

      Regards, Ted572.
[/quote]

Thanks, Ted. Did you mean to say clear FRAM by holding the F6 key during boot, or is it actually F7? The instructions that Teneyes linked to above say F6. I didn't notice any messages about clearing FRAM - does it do anything to indicate that's actually happened?

Regarding the 300MHz BW option, I do indeed have that enabled. I even forked over some money for the 300MHz probes, so it is very disappointing to learn that it causes issues...
motocoder:

--- Quote from: ted572 on July 09, 2014, 10:58:49 am ---Re. Post #3442 by 'motocoder':

Disregard my last question - I did exactly what I said there, and it is running the latest firmware with the options enabled. Unfortunately, I noticed that it locked up already once (in the System/Info screen, it locked up and wouldn't exit this). I am now wondering if there is some actual hardware issue with my scope...

In any event, thank you for your help.

--- End quote ---
---------------------------------------------------------------------------------------------------------------------
Reply from 'Ted572' for 'motocoder'

My recommendation....

1. Your DS2000 settings should be set for Power = 'Default', NOT 'Last'.  This way when you have a lockup, etc. and you reboot (Power cycle Off/On) your issue will be cleared.  Otherwise you can end up in a endless loop of unsuccessful reboots.
2. Clear the DS2000's FRAM to be sue this isn't an issue.  To do this:  Press and hold down the left-hand side F7 key during a reboot.
3. Do Not use the 300MHz BW Option!  If you have it selected for a DS2000 non A (it is OK for the DS2000A) get rid of it.  Uninstall All Options with UltraSigma and then add them back in without 300MHz BW.  If you are not sure how to do this please feel free to ask me for a procedure.

      Regards, Ted572.
[/quote]

Also, what is the option code for all options except 300MHz? I used "DSHH" last time, which is all options AND 300 MHz.
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