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Software for Hantek6074BC

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badbyte:
I have bought a Hantek6074BC and I wasn't able to connect it to the Digital Scope software. When starting the Digital Scope I get a popup with the message "The device is not connected!", I have attached a screenshot.
Under File->Connect I was able to choose USB since I have connected it the DSO through USB. But no luck.  :-BROKE
Maybe someone could point me to the right direction about what I'm doing wrong...

Thank you in advance.

coromonadalix:
is the peripheral drivers are installed  if it needs them,  in device manager of windows  do you see some errors related to that ?

badbyte:
Windows lists the DSO in the device manager as attached in the screenshot.

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