| Products > Test Equipment |
| TDS3012B ethernet configure failure |
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| Galen:
I tried to connect my TDS3012B to computer via the ethernet port, scope and computer all ON, connect the net cable, then at the scope, Utility->System->I/O->Ethernet Setting, push the DHCP/BOOTP side button to set it from OFF to ON, the scope shows 'Requesting IP address' and a small clock, then it stopped there, no reaction to any button, like dead. I have to disconnect the net cable, then power off the scope. During the scope is 'Requesting IP address', in the computer network, I can see 'A unknown network connection'. When I pull off the net cable from the scope, the 'Unknown network' on the computer disappeared. So the net cable physically should be OK. I used a good quality cable. When I restart the scope it is stuck after the splash screen, auto restart again and again. Search the net, found the 'Hard boot' trick, 'Hold trigger B when power on the scope', this worked, scope alive again (language changed back to English). I'm not a network engineer, so what's the right steps to connect this scope with computer via ethernet port? Especially the configure steps on the computer. Any advice is very appreciated. |
| Galen:
I will try to use fixed IP address on the scope, to see if my computer can connect with it. |
| Galen:
Try fixed IP address, in both computer and the scope, by disable the firewall in computer, still can not communicate. Ping command shows no reply. But the computer local network shows "Connected". Any advice? |
| StefanF:
Is subnetmask and gateway in the same range? |
| picburner:
If the network cards (of the PC or the instrument (at least one of the two)) are not self-configuring, you may need a "cross' network cable if you directly connect the two devices together, or go through a switch or a router. This is for hardware side, for software side checks what StefanF rightly said. |
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