Hello:
1. DL or buy full service manual for your scope model $ SN.
Sww W140, TekWiki, printed copy from Artech.
2. check DAC REF proceedure
Do self tests.
3. Most likey A5 RAM backup lost and failed backup battery.
4. See both 2465B teardwon thread (80 pages!) and groups.io Tekscopes, Tekscopes2.
5. Parts and tips at Qservice Greece and Conrad Audio, Isreael
Bon chance
Jon