EEVblog Electronics Community Forum

Products => Test Equipment => Topic started by: hpw on August 01, 2022, 05:27:01 pm

Title: Teledyne/LeCroy Web logon blockings / no download
Post by: hpw on August 01, 2022, 05:27:01 pm
Just was looking for my MW8000A to download required files... same as for 7000A model as equals WM8000A

Some weeks ago all was working as expected  :-+

Now after logon, no any sign of logged on... selecting files and than logon results in "technical difficulties" message.  :--

Have they since weeks unsolved issues or do they hassle old DSO users (I am not the only one)

While like to Re-Master my Wave-Master  :-DD as running on W2K ... and older FW

Hp
Title: Re: Teledyne/LeCroy Web logon blockings / no download
Post by: gslick on August 01, 2022, 06:44:07 pm
I have also noticed the "We are currently experiencing technical difficulties." issue for the last couple of weeks when trying to download USB protocol analyzer software. Good to know that it is not just me. Hope they fix it soon.
Title: Re: Teledyne/LeCroy Web logon blockings / no download
Post by: hpw on August 02, 2022, 07:43:08 am
I have also noticed the "We are currently experiencing technical difficulties." issue for the last couple of weeks when trying to download USB protocol analyzer software. Good to know that it is not just me. Hope they fix it soon.

Did get the information "Because of the situation with  >:D hackers, we have some problems not easy to solve.

So best to contact the Teledyne/LeCroy service so they provide the lovely help  :-+
Title: Re: Teledyne/LeCroy Web logon blockings / no download
Post by: gslick on August 04, 2022, 03:42:15 am
This is annoying. What if you're an individual and not working for a company? I wonder if they validate the company info as Keysight does? I suppose I could email them for a download with my own location information and a made up company name and see what happens.

(https://www.eevblog.com/forum/testgear/teledynelecroy-web-logon-blockings-no-download/?action=dlattach;attach=1557463;image)
Title: Re: Teledyne/LeCroy Web logon blockings / no download
Post by: Azusa on August 11, 2022, 06:37:23 pm
The drivers for 32bit Aladdin Platform.
https://1drv.ms/u/s!AkhYvp-r_jl5jEsc7UFlUDa2gNUs

And the software package 8.1.2.0 32bit.
https://1drv.ms/u/s!AkhYvp-r_jl5jEzA-jtzgWdsdezS

First you need a fresh XP SP3 install,then the software package without drivers,and then install the drivers manually.