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Test Equipment Anonymous (TEA) group therapy thread

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mnementh:

--- Quote from: Specmaster on May 17, 2018, 03:01:21 pm ---(SNIP)

Other news, still no sign of RS returning the meter, have emailed them now and asking WTF is going on, 5 day door to door service Yah, pull the other one, even factoring in the May bank holiday doesn't extend the time to 10/11 days  :scared:

--- End quote ---

I wonder if they found once they had it in hand that they don't have the equipment and/or technical know-how in-house to properly calibrate your particular unit, and had to ship it out to a third party?


mnem
Eve was the victim, not the attacker.

bd139:
And now they were out when it was delivered back and the guy has to go to the post office to pick it up so they can send it again but he can't because he's got a puncture.  :-DD

Specmaster:

--- Quote from: mnementh on May 17, 2018, 03:24:25 pm ---
--- Quote from: Specmaster on May 17, 2018, 03:01:21 pm ---(SNIP)

Other news, still no sign of RS returning the meter, have emailed them now and asking WTF is going on, 5 day door to door service Yah, pull the other one, even factoring in the May bank holiday doesn't extend the time to 10/11 days  :scared:

--- End quote ---

I wonder if they found once they had it in hand that they don't have the equipment and/or technical know-how in-house to properly calibrate your particular unit, and had to ship it out to a third party?


mnem
Eve was the victim, not the attacker.

--- End quote ---
If thats the case then fine, why not come out and say so. They have had plenty of time to do so and also check on the meter and what was required to calibrate it. I spoke to them on the phone before getting a quote from them. At first the person I spoke to wasn't sure so they put me onto someone in the calibration unit, who left me on hold while they went and checked. Came back and told yes they could do it and then emailed me a quote, so I now have spoken to 4 people and also have sent and received at 6 emails so ample time to tell me  :rant: 

Specmaster:

--- Quote from: bd139 on May 17, 2018, 03:28:37 pm ---And now they were out when it was delivered back and the guy has to go to the post office to pick it up so they can send it again but he can't because he's got a puncture.  :-DD

--- End quote ---
I'll give him a puncture for real if I don't get some sensible reply back  :-DD

Specmaster:
In other news, the package from China, was what I ordered from Aliexpress on the 7th May, excellent service.

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