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Test Equipment Anonymous (TEA) group therapy thread

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Specmaster:

--- Quote from: nixiefreqq on July 02, 2022, 10:52:28 am ---<snip>
point taken.

ebay does say:

For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller's listing for full details

however, it does seem like maybe there was some misdirection going on?   when some one keeps telling you to look at the pictures of the outside of the box and then the problem is on the inside, it does make you wonder.

BUT i would not jump on the seller with both feet until he has had a chance to respond.  like you say.....the guy who did the packing might be a drone and may not have a clue.  hopefully there is a responsible adult around who will see the dragons pictures and realize that their written description was incomplete and did not properly describe the condition of the item.

--- End quote ---
Exactly, if I thought the seller was a real chancer, I'd have gone straight to eBay myself in this instance, but I don't believe that is the case.

I recently brought a calculator on the bay of evil, not working and the seller did explain this to be fair and showed a photograph of a broken battery connector and this was the condition statement
Condition:
For parts or not working For parts or not working
“Not currently working as the battery connector is damaged - Listed as for repair - With box & papers ”... Read more

When I received, it I replaced the battery connector, but the display had a major fault on the last 2 digits, segment "A" of the 7 segment displays was not functioning which meant that the only digits you could rely 100% on being correct was the number 4, all other digits require segment "A" to display correctly. I messaged the seller directly and asked if he could offer any assistance in this instance. He responded with a £5 partial refund, which I was happy with. Job done.

Vince:
In your case everything seems perfectly normal and legit to me, unlike in Dragons' case...

Specmaster:

--- Quote from: Vince on July 02, 2022, 11:04:56 am ---
--- Quote from: nixiefreqq on July 02, 2022, 10:52:28 am ---ebay does say:

For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components.

 See the seller's listing for full details
[...]

--- End quote ---

To me this means that yes, a missing board or other essential part is acceptable... SO LONG as the seller mentions it and the buyer therefore can know what he is buying !!!
Which sounds only fair and logical for both parties....

In this case the missing board was not mentioned nor even visible in the pictures, so that's breaching the terms to me ?!   :-//

I think Dragon has a case...

--- End quote ---
I also believe dragon has a case, but should have given the seller a chance to rectify it as it clearly is a mistake in my view and it is all to easy to assume the seller has our level of knowledge, and knew about it, but I really doubt that in this instance. I think that the listing was done by a staff member know may have been told to test it and see if it powered up and then list accordingly. If you look closely at mnem's photos, you can clearly see the power supply and logic board are there and connected, so the fact that the display board is missing, would not have stopped the unit from powering up the lights as can be seen in the photos. The listing did state that the unit powered up the lights, not nothing on the screen, hence the listing was for parts / repair. I would not have expected a staff member or the average seller to attempt to go further than that and look inside the unit.

Specmaster:

--- Quote from: Vince on July 02, 2022, 11:21:15 am ---In your case everything seems perfectly normal and legit to me, unlike in Dragons' case...

--- End quote ---
Yes, but I was dealing with a private seller, Dragons is a corporate company who specialise in the marketing and selling of medical equipment, thus a high chance that the testing / listing is the result of a drone running in autopilot mode. :palm:

Vince:

--- Quote from: Specmaster on July 02, 2022, 11:39:25 am ---
--- Quote from: Vince on July 02, 2022, 11:04:56 am ---
--- Quote from: nixiefreqq on July 02, 2022, 10:52:28 am ---ebay does say:

For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components.

 See the seller's listing for full details
[...]

--- End quote ---

To me this means that yes, a missing board or other essential part is acceptable... SO LONG as the seller mentions it and the buyer therefore can know what he is buying !!!
Which sounds only fair and logical for both parties....

In this case the missing board was not mentioned nor even visible in the pictures, so that's breaching the terms to me ?!   :-//

I think Dragon has a case...

--- End quote ---
I also believe dragon has a case, but should have given the seller a chance to rectify it as it clearly is a mistake in my view and it is all to easy to assume the seller has our level of knowledge, and knew about it, but I really doubt that in this instance. I think that the listing was done by a staff member know may have been told to test it and see if it powered up and then list accordingly. If you look closely at mnem's photos, you can clearly see the power supply and logic board are there and connected, so the fact that the display board is missing, would not have stopped the unit from powering up the lights as can be seen in the photos. The listing did state that the unit powered up the lights, not nothing on the screen, hence the listing was for parts / repair. I would not have expected a staff member or the average seller to attempt to go further than that and look inside the unit.

--- End quote ---

Yes I agree, no matter how sure you are that the seller is fishy and dishonest, I always play it "dumb and polite" in my first message, just in case I got carried away and as you said the seller simply is more clueless than he is dishonest. This also plays in your favour if you later need to get a third party involved, as you can show that your reaction was calm and legit, measured, rather than trying to roast the seller from the get go and abuse the system just to get your scope for free ! Which then would make YOU look like the bad guy and turn things around against you !

THEN, depending on how the seller responds to that first kind message, I can now really judge his mindset and level of honesty, and adjust accordingly, and start getting really angry and escalate things a step further...

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