Products > Test Equipment
Test Equipment Anonymous (TEA) group therapy thread
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AVGresponding:

--- Quote from: bd139 on July 02, 2022, 12:44:53 pm ---Ok this may offend some eyes so I will apologise here. 3776A has arrived. Damp box badly packaged but survived fine.

It is missing a couple of boards and the power supply does not come up so it’s scrap anyway.

This was only bought to strip for parts. It has been deconstructed to hardware and PCBs already. Lots of American screws and HP parts galore.

As arrived



Boards in situ



Guts post removal. These are stacked with very very nice parts.



We have precision resistors and capacitors here



Lots of HP leaf springs, LED displays and bubble displays!



Some rather rare bit slice processors



Also huge box of hardware and case components.

If anyone needs any bits out of this Google for the service manual, look through and and PM me and I’ll send them to you for postage cost.

--- End quote ---

Good to know that the passing of this device will allow many other HP boat anchors to live a bit longer. Shame the psu is a switcher, my hunt for a interwinding screened trafo continues...
mnementh:

--- Quote from: nixiefreqq on July 02, 2022, 10:52:28 am ---
--- Quote from: Specmaster on July 02, 2022, 09:23:18 am ---
--- Quote from: nixiefreqq on July 02, 2022, 12:43:27 am ---<snip>

gotta' agree with the dragon on this one.

with those two T-15 screws missing from the back the cabinet will almost fall off on its own.  (don't ask how i know)

even if you did not know there was supposed to be a display board inside, how could you not notice the ribbon cables hanging loose inside?

will be interesting to see how it all plays out.

edit  just looked and there are supposed to be 3 screws back there.  mine is missing one.



--- End quote ---
Agreed about the screws and the ribbon cable hanging loose etc, but I'm talking about the dragons claim that it is "not being as described", if you actually read the sellers description of the item, it fits the description precisely as the seller states

   "Condition:    
   
Overall Condition    AS-IS (Please view all pictures)
Cosmetics    Please view all pictures
Completeness    As seen in pictures
Functionality    AS-IS (Powers on / Unable to test further)"

They do mention that it was missing the handle, hence why I asked the dragon "Have you powered it up?, did the lights come on? ", if so then it matched the description as the seller also states that the unit is as shown in the photos. I was playing "Devil's advocate".

Now I may be totally wrong here, but I suspect that the seller is not a one-man band and so it is a reasonable assumption that the item might have been tested and packed by someone who does not have a clue what they are doing, maybe a school-leaver etc., the back may not have come off while they were wrapping it, therefore they would not have known the ribbon cables were hanging loose inside, who knows  :-// :-//

--- End quote ---

point taken.

ebay does say:

For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller's listing for full details

however, it does seem like maybe there was some misdirection going on?   when some one keeps telling you to look at the pictures of the outside of the box and then the problem is on the inside, it does make you wonder.

BUT i would not jump on the seller with both feet until he has had a chance to respond.  like you say.....the guy who did the packing might be a drone and may not have a clue.  hopefully there is a responsible adult around who will see the dragons pictures and realize that their written description was incomplete and did not properly describe the condition of the item.   (edit..."see the sellers's listing for full details"  he really did not provide any "details")
--- End quote ---

The thing y'all seem to be missing is that I did not file this dispute "Item not as Described". I called eBay customer support, explained the situation and asked them how this should be filed, and they told me that this is how to handle it, even started the dispute process for me.

mnem
 :-BROKE
bd139:

--- Quote from: Cerebus on July 02, 2022, 02:53:25 pm ---
--- Quote from: tggzzz on July 02, 2022, 01:43:44 pm ---Normally when I'm driving and see a BMW, I scowl.

--- End quote ---

Why? All the people who used to give BMWs a bad name have moved on to driving Audis and Range Rovers.

--- End quote ---

They’ve moved on from there too. They all drive Teslas now. Probably so there’s some plausible deniability about their driving being cunty.
mnementh:

--- Quote from: Specmaster on July 02, 2022, 11:45:20 am ---
--- Quote from: Vince on July 02, 2022, 11:21:15 am ---In your case everything seems perfectly normal and legit to me, unlike in Dragons' case...

--- End quote ---
Yes, but I was dealing with a private seller, Dragons is a corporate company who specialise in the marketing and selling of medical equipment, thus a high chance that the testing / listing is the result of a drone running in autopilot mode. :palm:
--- End quote ---

No, it's pretty obvious by looking at the seller's history that they buy large lots by the pallet and kit-bash them to make "working" units. Odds are that the 54624A seller put out just before this 54621D has the missing part in it.

Seriously, it's not rocket-surgery: These scopes are designed to be serviced by swapping parts; any drone can change a FRU.  :palm:

And again, as I said... as it is, you literally cannot pick this thing up without the guts spilling out onto the floor. That is beyond mere incompetence, and incompetence is not an acceptable excuse.

mnem
 |O
mnementh:

--- Quote from: Vince on July 02, 2022, 11:48:02 am ---
--- Quote from: Specmaster on July 02, 2022, 11:39:25 am ---
--- Quote from: Vince on July 02, 2022, 11:04:56 am ---
--- Quote from: nixiefreqq on July 02, 2022, 10:52:28 am ---ebay does say:

For parts or not working: The item does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components.

 See the seller's listing for full details
[...]

--- End quote ---

To me this means that yes, a missing board or other essential part is acceptable... SO LONG as the seller mentions it and the buyer therefore can know what he is buying !!!
Which sounds only fair and logical for both parties....

In this case the missing board was not mentioned nor even visible in the pictures, so that's breaching the terms to me ?!   :-//

I think Dragon has a case...

--- End quote ---
I also believe dragon has a case, but should have given the seller a chance to rectify it as it clearly is a mistake in my view and it is all to easy to assume the seller has our level of knowledge, and knew about it, but I really doubt that in this instance. I think that the listing was done by a staff member know may have been told to test it and see if it powered up and then list accordingly. If you look closely at mnem's photos, you can clearly see the power supply and logic board are there and connected, so the fact that the display board is missing, would not have stopped the unit from powering up the lights as can be seen in the photos. The listing did state that the unit powered up the lights, not nothing on the screen, hence the listing was for parts / repair. I would not have expected a staff member or the average seller to attempt to go further than that and look inside the unit.

--- End quote ---

Yes I agree, no matter how sure you are that the seller is fishy and dishonest, I always play it "dumb and polite" in my first message, just in case I got carried away and as you said the seller simply is more clueless than he is dishonest. This also plays in your favour if you later need to get a third party involved, as you can show that your reaction was calm and legit, measured, rather than trying to roast the seller from the get go and abuse the system just to get your scope for free ! Which then would make YOU look like the bad guy and turn things around against you !

THEN, depending on how the seller responds to that first kind message, I can now really judge his mindset and level of honesty, and adjust accordingly, and start getting really angry and escalate things a step further...
--- End quote ---

This is what Dispute Resolution is for; filing the dispute is not in and of itself an attack, guys.
I have started this process. When I need to, I know how to speak so sweetly that sugar wouldn't melt in my mouth.

mnem
Now... as to how I speak of the seller in here, that's another story altogether. ;)
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