Products > Test Equipment
Test Equipment Anonymous (TEA) group therapy thread
bd139:
--- Quote from: tggzzz on July 05, 2022, 04:15:05 pm ---
--- Quote from: bd139 on July 05, 2022, 02:59:57 pm ---Try Santander. They have actually had the most clue I've experienced so far.
--- End quote ---
On a quick skim, Santander's login security is solely pin/password, without the possibility of a "what you have" number generator.
While I regard that as sufficient in the past (e.g. my account that I've had since 1975), and it might be OK for the intended use, for the future I'd like something better.
--- End quote ---
It’s not here. Check your account configuration. It requires another factor ie mobile banking app authorisation (which uses FaceID here) or a one time code via SMS.
AVGresponding:
--- Quote from: tggzzz on July 05, 2022, 02:58:47 pm ---
--- Quote from: tggzzz on July 04, 2022, 05:08:51 pm ---
--- Quote from: bd139 on July 04, 2022, 03:51:23 pm ---
--- Quote from: Vince on July 04, 2022, 03:45:26 pm ---Yep BD it's old, as I said the phone is from 2012 so 10 year old now !
Yes they sent me an e-mail with a link / "invite "to join the meeting. I clicked on that, it then asked me to install the app. I click to do that, it opens up the " Android Store " , which then immediately says, in red letters : " Sorry your phone is not compatible with this version of the app ".
Well too bad !!! :palm:
--- End quote ---
Yeah you are a "0.5% user". No one cares about you any more. Literally. Have to keep the plates spinning. 3 years old or newer oldest these days. I cycle mine out every 2 years.
--- End quote ---
It gets worse... as far as I can see the Barclays banking app only works on iPones, not on Androit.
And my phone is a phone, not a minaturised Merlin Tonto / ComputerPhone / One-per-desk nor an HP OmniGo 700LX
--- End quote ---
And worse...
Barclays sent me the introductory pack, telling me to sign the paper and return it in the prepaid envelope. But didn't provide that envelope.
Can't get in touch, since their chat facility out of order (and indications are it will never be in order).
Tried unsocial media. Response indicated they hadn't comprehended that I can't use their app! And didn't state what I should do with the signature!
Told to write a complaint - but can only do that on their app!
I suspect I'll be opening an account at another bank soon.
--- End quote ---
Lloyds have been very good for me for the last twenty-odd years, with good customer service in UK call centres. Though personally I would try to pick a bank with a branch as local to you as possible (such things do still exist, though sometimes I think they are only accessible from platform 12 3/4).
EDIT: Also their data centre is just down the road from me, so if they screw up I can knock on the door with a frowny face on...
bd139:
--- Quote from: tggzzz on July 05, 2022, 04:17:46 pm ---
--- Quote from: bd139 on July 05, 2022, 03:05:51 pm ---For proper purchase security you want something that has an A11 or later so that's an iPhone 8. Reason being that ships with neural engine ML coprocessor which is required for some of the more recent mainstream features on the iPhone like translation and image recognition.
--- End quote ---
Features, yes.
Benefits are more questionable, especially when it starts to be used for biometric login, e.g. facial recognition. Certificate revocation anyone? :)
--- End quote ---
It is only used as a convenient way of verifying your presence ie a surrogate for your on device pin and that is done on device hence the ML processor. The biometric data never leaves the Secure Enclave on the phone.
As for other uses, it’s used for such innocuous tasks as making it possible for me to search my photos for cows.
tggzzz:
--- Quote from: bd139 on July 05, 2022, 04:19:53 pm ---
--- Quote from: tggzzz on July 05, 2022, 04:15:05 pm ---
--- Quote from: bd139 on July 05, 2022, 02:59:57 pm ---Try Santander. They have actually had the most clue I've experienced so far.
--- End quote ---
On a quick skim, Santander's login security is solely pin/password, without the possibility of a "what you have" number generator.
While I regard that as sufficient in the past (e.g. my account that I've had since 1975), and it might be OK for the intended use, for the future I'd like something better.
--- End quote ---
It’s not here. Check your account configuration. It requires another factor ie mobile banking app authorisation (which uses FaceID here) or a one time code via SMS.
--- End quote ---
Get replacement face :)
Actually you are right, it does appear to have the one-time SMS message for at least some operations. Hopefully that message goes to your phone, not one that some miscreant has told the phone company has the same IMSI as yours. Apparently that is becoming a significant problem.
tggzzz:
--- Quote from: AVGresponding on July 05, 2022, 04:24:24 pm ---
--- Quote from: tggzzz on July 05, 2022, 02:58:47 pm ---
--- Quote from: tggzzz on July 04, 2022, 05:08:51 pm ---
--- Quote from: bd139 on July 04, 2022, 03:51:23 pm ---
--- Quote from: Vince on July 04, 2022, 03:45:26 pm ---Yep BD it's old, as I said the phone is from 2012 so 10 year old now !
Yes they sent me an e-mail with a link / "invite "to join the meeting. I clicked on that, it then asked me to install the app. I click to do that, it opens up the " Android Store " , which then immediately says, in red letters : " Sorry your phone is not compatible with this version of the app ".
Well too bad !!! :palm:
--- End quote ---
Yeah you are a "0.5% user". No one cares about you any more. Literally. Have to keep the plates spinning. 3 years old or newer oldest these days. I cycle mine out every 2 years.
--- End quote ---
It gets worse... as far as I can see the Barclays banking app only works on iPones, not on Androit.
And my phone is a phone, not a minaturised Merlin Tonto / ComputerPhone / One-per-desk nor an HP OmniGo 700LX
--- End quote ---
And worse...
Barclays sent me the introductory pack, telling me to sign the paper and return it in the prepaid envelope. But didn't provide that envelope.
Can't get in touch, since their chat facility out of order (and indications are it will never be in order).
Tried unsocial media. Response indicated they hadn't comprehended that I can't use their app! And didn't state what I should do with the signature!
Told to write a complaint - but can only do that on their app!
I suspect I'll be opening an account at another bank soon.
--- End quote ---
Lloyds have been very good for me for the last twenty-odd years, with good customer service in UK call centres. Though personally I would try to pick a bank with a branch as local to you as possible (such things do still exist, though sometimes I think they are only accessible from platform 12 3/4).
EDIT: Also their data centre is just down the road from me, so if they screw up I can knock on the door with a frowny face on...
--- End quote ---
My 1975 account is with Lloyds, and at the branch near where I lived then. Never seen a benefit to moving it to a more local branch!
One local bank branch used to be 100yds away. Now the nearest is 4miles away (and some have disappeared from that town). There are one or two in towns outside the city centre, but >10miles away. Internet banking is supposed to obviate the need for visiting a branch, but people are finding it isn't as simple as that!
Too many of the local branches are in the city centre, and it will soon cost £9 to enter there (30% of people will be caught by a congestion charge) plus car park charges. I have an almost unreasonable hatred of paying to park a car, let alone a congestion charge.
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