Products > Test Equipment
Trimble Thunderbolt - Cheating? Aging product? Total lack of technical support
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idpromnut:

--- Quote from: cdev on August 02, 2017, 02:23:58 pm ---How long should they fix things like that?

If its easy I think they should for at least 20 years. Or make the software modular or user-configurable.

--- End quote ---

To put that in perspective, Windows XP was released to manufacturing in 2001, sales halted in 2008 and extended support discontinued in 2014. So that is ~13 years, for a /hugely/ deployed and popular product, from a company that had a ton of money to support a product. I think it is extremely unlikely to think any company would support a product much past a few years after EOL'ing said product.
metrologist:
you rub salt on those old wounds  >:D
texaspyro:

--- Quote from: bingo600 on August 02, 2017, 04:18:55 pm ---
I'm using Lady Heather, to dicipline my tbolt's , and "TP, the author"  ;)  even made it automatically detect the rollover. AND show the "corrected date".
See the yellow "ro" after the date , indicating it's rollover corrected.


I wonder what happens at the next leap second though ... Well see.
And i'm quite sure that it will still output a nice 1PPS & 10Mhz , maybe with a glich around the leap


--- End quote ---

BTW,  the GLP keyboard command will set the location to "private" so you don't have to photoshop the screen dumps.

The code should still handle the leapsecond properly... but maybe not.  The tbolt reports a "leap pending" flag based upon the satellite almanac... but that gets set months before the actual date of the leapseoncd.   Heather calculates the date of the leapsecond (and shows a countdown clock) based upon values in the almanac message.   Heather attempts to adjust the almanac values based upon the rollover compensation,  but there's no way to test that... unless somebody wants to buy me a GPS simulator.
max-bit:
Propose to read the code from the firmware, and try yourself to make a correction in the software ?
ebastler:

--- Quote from: max-bit on August 03, 2017, 04:47:19 am ---Propose to read the code from the firmware, and try yourself to make a correction in the software ?

--- End quote ---

Who are you proposing this to? You want your Thunderbolt roll-over issue fixed, so feel free to give it a shot.
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